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Competency mapping in an organization

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  1. Introduction
  2. Meaning and definition of competency
  3. Behavior indicators and key indicators
  4. Categories of competencies
  5. Meaning and concept of competency mapping
  6. Competency models
  7. Uses of competency mapping
  8. Role of competency in identifying training needs and succession planning
  9. History of competencies and compentency approaches
  10. A study on MMTC
  11. Competency and job analysis in MMTC
  12. Competency steps in MMTC
  13. Understanding the concepts in MMTC
  14. Research and data collection of competency assessments
  15. Conclusion
  16. Bibliography

Today organizations are all talking in terms of competence. Gone are the days when people used to talk in terms of skill sets, which would make their organizations competitive. There has been a shift in the focus of the organizations. Now they believe in excelling and not competing. It is better to build a core competency that will see them through crisis. And what other way than to develop the people, for human resource is the most valuable resource any organization has.

Organizations of the future will have to rely more on their competent employees than any other resource. It is a major factor that determines the success of an organization. Competencies are the inner tools for motivating employees, directing systems and processes and guiding the business towards common goals that allow the organizations to increase its value. Competencies provide a common language and method that can integrate all the major HR functions and services like Recruitment, Training, performance management, Remuneration, Performance appraisal, Career and succession planning and integrated Human resource management system.

Over the past 10 years, human resource and organizational development professionals have generated a lot of interest in the notion of competencies as a key element and measure of human performance. Competencies include the collection of success factors necessary for achieving important results in a specific job or work role in a particular organization. Success factors are combination's of knowledge, skills, and attributes (more historically called ?KSA's?) that are described in terms of specific behaviors, and are demonstrated by superior performers in those jobs or work roles. Attributes include: personal characteristics, traits, motives, values or ways of thinking that impact an individual's behavior.

[...] Present: the competency level that exists in the organization Requirement: The competency levels that is required for a particular job position Example: Chart no.2: CORE- SUPPORTING COMPETENCY CHART This chart shows the critical and the supporting competencies required at a particular job position at MMTC LIMITED. CORE: These are competencies that are essentially required to perform a particular job function. SUPPORTING: These are the competencies which facilitate the core competency Chart no.3: Competency Assessment Chart: This chart shows the competency gaps that have been identified. [...]


[...] RETENTION: Definition: Employee retention is a process in which the employees are encouraged to remain with the organization for the maximum period of time or until the completion of the project. LEVELS: Has a basic Able to Ability to Takes actions Create a understanding understand develop plans and feeling of of employee reasons for to reduce implements recognition turnover. employee attrition. plans to among the turnover. check employees. attritions 17. RECORD KEEPING: Definition: Ability to handle documents LEVELS: Has a basic Ability to Can interact Ability to Capable of understanding make entries. [...]


[...] STEPS IN COMPETENCY MAPPING: The Steps involved in competency mapping with an end result of job evaluation include the following: Step 1 : Identify departments for competency profiling: Step Identifying hierarchy within the organization and selection of levels: Step Obtain the job descriptions: Step Preparation of semi structured interview: Step Recording of interview details: Step Preparation of a list of Skills:. Step Indicate proficiency levels: Step Validate identified competencies and proficiency levels with immediate superiors and other heads of the concerned department: Step9: Preparation of competency dictionary: Step 10: Mapping of competencies COMPETENCY MODEL: . [...]

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