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Examination of the Application of Change Models on the case of Marriott

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  1. Introduction
  2. An Examination of the Change Models
  3. Applying the Change Models
  4. Plan for Success
    1. Provide employees in the organization with a clear understanding of the change that will take place.
    2. Provide employees with an environment in which support is given for those who are uncertain about change
    3. Provide employees with the training needed to effectively utilize the new technology.
  5. Recommended Measures
    1. Employee Assessment
    2. Change Problems
    3. Organizational Assessment
  6. Contingency Strategies

Introduction

The proposed project for the Marriott organization involves the development and implementation of virtual private networks as a central means for the organization to integrate all of the technological advances that have been put in place in the organization in the past several years. This technology change was recommended because of Marriott's reliance on wireless networks to improve efficiency in the organization (Wolff, 2004). Even though wireless networks facilitate business in the organization, researchers have noted the vulnerabilities of these systems (Breeding, 2005). In an effort to address these vulnerabilities, virtual private networks or VPNs were recommended because of their safety and security features.While the process of developing and implementing virtual private networks does not appear to promulgate considerable technological strain for the organization, it is evident that ensuring employee compliance with the change may be a difficult process. With this in mind, this investigation considers the five change models examined in previous work?including reasoned action, social cognitive theory, Lewin's three step change theory, health belief model and the transtheoretical model of change.

[...] Organizational Assessment: Finally, the organization should consider measuring the impact of the new technology on operations in the company. This information could be used by the organization to bolster support for the change and to effectively demonstrate the positive ramifications for change. When change occurs in the future, this could have a positive impact on the change process. Contingency Strategies Although initiating a change plan will help ensure a successful transition during change, the organization will ultimately encounter unforeseen problems. [...]


[...] References Abraham, C., & Sheeran, P. (2003). Implications of goal theories for the theories of reasoned action and planned behavior. Current Psychology: Developmental, Learning, Personality, Social, 264-280. Breeding, M. (2005). Implementing wireless networks without compromising security. Computers in Libraries, 31-33. Dijkstra, A., De Vries, H., Kok, G., & Roijackers, J. (1999). Self- evaluation and motivation to change: Social cognitive constructs in smoking cessation. Psychology & Health, 747-760. Doshi, A., Patrick, [...]

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