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Placement report: The launch of eBay in an OXFAM charity shop

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  1. Introduction.
  2. Presentation of the company.
    1. This is Oxfam.
    2. The history of Oxfam shops.
    3. The Oxfam shop I worked for.
  3. Launch pf Ebay in the Oxfam shop.
    1. eBay: A new way of selling for Oxfam.
    2. The functioning of eBay according to Oxfam.
    3. Results and analysis.
  4. Cultural astonishment.
  5. Conclusion.

From the 13th of May to the 4th of August, I was in Bristol, a town from the South West of England. From the beginning, I knew that I wanted to go to England because it is the nearest country to learn English and also because I was interested to discover its culture its system a little more. My strategy to find a work placement was to choose the city before the company. I really did not want to be in the countryside, far from the city centre. London was the first town which attracted my attention, most of all thanks to its potential regarding companies. After a few researches about accommodation and the cost of life, I changed my mind because it was really expensive. I chose Bristol because it is one of the biggest cities of England and also because a lot of people who have been there were pleased about their stay.

I heard about OXFAM GB in the IUP because there was an offer in an Oxfam shop in Oxford. I decided to apply to Oxfam in Bristol: I went to the Oxfam website and found several Oxfam shops in Bristol. I sent an e-mail to all of them, explaining why I wanted to work in Oxfam. Two managers of two different shops in the same street replied because they were interested in my application. I had to choose between a bookshop and a more general shop (selling clothing, ?bric-a-brac?, fair trade food?)

[...] Oxfam presentation in each listing We can imagine that people have not always enough time to read our ?about me page', so we have decided to include in every description a brief introduction to inform people that an Oxfam shop is run by volunteers, to encourage them to be patient for their item to be sent, reminding them that their money goes to a good cause. Here is the introduction we made: We are a team of OXFAM volunteers who give our time freely to sell on eBay. [...]


[...] eBay is a very suitable marketplace for Oxfam because it seems to believe in the success of charities online, having planned their launch in relation with MissionFish and communicating about them. NEGATIVE POINTS There are all the same a few negative points to consider when an Oxfam shop is selling on eBay. The first point to underline is that it takes time. First, the items that are going to sell on eBay have to be selected carefully: at least two people in the shop should discuss the selection because some items are not suitable on eBay (simple design, unknown brand ) and are sold in the shop more easily. [...]


[...] Here are the most important things to check before submitting the listing: the item is ?eBay for charity' selecting ?Oxfam GB' and donating 100% of the sale the Oxfam interests are clearly explained the item is available worldwide the PayPal e-mail address matches the Oxfam bank account the accepted payments methods and the refund policy are detailed the starting price is reflective of the minimum value of the goods the postage cost is sufficient 3 Sales techniques on eBay EBAY PAYING OPTIONS TO MAKE THE LISTING STAND OUT Second category: the item is present in two different categories, which allows to more potential buyers to see the item in search results. [...]

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