Search icone
Search and publish your papers

How to evaluate the performance of the human resource department?

Or download with : a doc exchange

About the author

Level
General public

About the document

Published date
Language
documents in English
Format
Word
Type
term papers
Pages
4 pages
Level
General public
Accessed
1 times
Validated by
Committee Oboolo.com
0 Comment
Rate this document
  1. Introduction.
  2. Evaluation.
  3. Owner/manager evaluation.
  4. Employees' evaluation.
  5. Conclusion.
  6. References.

It is important for companies to evaluate the quality and performance of their different departments (Baruch, 1997). Evaluating the human resource department (HRD) is even more important due to its many links with and influences on other items -for example, with increased productivity (Fox et al, 1999), good customer service (Fox et al, 1999), increase profitability (Delery and Doty, 1996) and overall organisational survival (Welbourne and Andrews, 1995). As such, evaluating the department is of primordial importance (Stavrou-Costea, 2005: 114) and it is generally believed that HRM practices, when aligned with the organisation overall strategy, can help create a competitive advantage (Roos, Fernström and Pike, 2004). As showed by Ulrich's (1997) framework, the role of HR can be classified in four categories (administrative expert, employee champion, change agent and strategic partner).

[...] ?Strategic role of HRM in Turkey: a three-country comparative analysis?, Journal of European Industrial Training, Vol 30 310-327. Rodwell, J.J., Lam, J., and Fastenau, M. (2000). Benchmarking HRM and the benchmarking of benchmarking, Employee Relations, Vol 22 356-374. Roos, G., Fernström, L., and Pike, S. (2004). ?Measuring Business Excellence, Vol 8 28-37. Sorensen, N.M. (1995). "Measuring HR for success", Training and development, Vol 39 39-52. Stavrou-Costea, E. (2005). "The challenges of human resource management towards organizational effectiveness: a comparative study in Southern Journal of European Industrial Training, Vol 29 112-134. [...]


[...] state of human resource management: evidence from employees' views of HRM systems and staff?, Employee Relations, Vol 23 318-336. Hall, D.T. and Goodale, J.G. (1986). Human Resource Management: Strategy, Design and implementation. Scott-Foresman: Pearson Education Inc. Mabey, C,. Skinner, D., and Clark, T. (1998). Experiencing HRM, London: Sage. McKinnons, SM. And Bruns, W.J. (1992). The information mosaic, Harvard Business School Press, Boston, MA. Neal, A. and Hesketh, B. (2001). Productivity in organizations. In Anderson, N., Ones, D., Sinangil, H. & Viswesvaran, C. [...]

Similar documents you may be interested in reading.

The role played by the human resources department: Its contribution to bringing success in the...

 Business & market   |  Human resources   |  Case study   |  03/18/2009   |   .doc   |   42 pages

Role, objectives and activities of human resources department (HRD) in an organization

 Business & market   |  Human resources   |  Term papers   |  09/18/2009   |   .doc   |   4 pages

Top sold for human resources

Andrew Ryan at VC Brakes Case Analysis

 Business & market   |  Human resources   |  Presentation   |  10/09/2015   |   .doc   |   5 pages

Management - Contingency theories of leadership

 Business & market   |  Human resources   |  Term papers   |  01/13/2009   |   .doc   |   4 pages