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ERP case study

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management
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LCR College

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documents in English
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case study
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85 pages
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  1. Introduction
  2. Critical literature review
  3. Business strategic analysis
  4. Research methodology
  5. Case study & analysis
  6. Research analysis and findings
  7. Conclusions, recommendations, limitations and future work

In today's world ERP is used to generate drastic change to the organisation which adopts ERP system. ERP implementation is often high complex, costly and time consuming process. This creates the demand within the organisation for a more rapid and less costly ERP implementation approach. So, the ERP provider creates the template to increase the speed of implementation in order to avoid complexity and high cost. As a result, this approach does not keep the organization in a competitive market. Then, the advanced ERP systems were developed by the provider that integrates all functionality of an organisation customer relationship management, supply chain management and supplier relationship management etc.

To improve the business operation globally many organisation interested in implementing the ERP said by (Hawking, 2007). He also suggests that ERP implementation process is very complex and high risk involved. Even though, the organization facing lots of issues during the implementation, ERP is not successful in many of the cases (Standish Group Research, 1999, and Al-Shamlan and Al-Mudimigh, 2011 and Xia et al. 2010). ERP implementation is unsuccessful particularly in India said by (Ganesh, 2010) (Asian Journal of management research)

[...] ERP implementation process in TISCO The company understands that they had very tough time in implementing the ERP in one stroke. TISCO need to choose the best ERP system to ensure that the ERP needs to meet all the demands. The company ready to adopt the most recent ERP technology that is available in the market place. The time need for implementation is considered to be another important challenge. The allotted time for the ERP process was 8 months. The business function is containing two different segments. [...]


[...] The author also used a case study analysis where three different companies' reports and data are collected and reviewed. Two of them have successfully implemented the ERP in their organisation where one has failed in the ERP implementation. The reasons for their success and failure were critically analysed and results were drawn. The author also conducted real time study on two companies namely CODE TECHNOLOGIES and ARCTURUS INC to obtain data and critically reviewed their success and failure factors. Finally secondary data collection method also used where the author utilised the search engines such as Google scholar, Science Direct, Emerald and other valid engines for collecting valid data to support this research work and to achieve the project objectives. [...]


[...] Khan, B. (2005) Managing E-Learning: Design, Delivery, Implementation, and Evaluation. London: Idea Group 30. Kimberling (2008) key success factors? [online] available from [21 July 2009] 31. Kimberling (2009) Companies Will Continue to Invest in ERP in 2009 ?[online] available from < http://it.toolbox.com/blogs/erp- roi/why-companies-will-continue-to-invest-in-erp-in-2009-29024> [24 July 2009] 32. Krigsman. M (2007) ERP research: quantifying failure and growth? [online] available from < http://blogs.zdnet.com/projectfailures/?p=473> July 2009] 33. Kumar, K. (2000) experience and evolution.' Communication of the ACM 43, 22- Kumar, V (2002) 'ERP Systems Implementation: Best Practices in Canadian Government Organizations'. [...]


[...] This brings the interface across various part of an organisation. It has an ability to move people and product from one to another site in an organisation with minimum number of disruption. It also helps to collect the data across the company. On the other hand, customization also provides the effective function at each site and thus results in reducing the operational cost of an organisation. The common issue faced by organisation is whether to implement parallel approach or phased approach. [...]


[...] The organization objectives are defined clearly in order to deploy the ERP. Procedure Review CODE technology has undergone intensive review regarding the capability of ERP software. Training is conducted on every aspects of software to identify the gap during the implementation. Then, ERP team identifies the manual business process that requires automation. ERP Implementation Process The most important phase in ERP system is implementation. It includes recurring maintenance and implement the system to end user Training and Testing Testing and training includes the following activities 1. [...]

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