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Operations' Management Plan: applying lean thinking to improve operations in Bath Ales

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documents in English
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case study
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12 pages
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  1. Context Setting
    1. Industry review
    2. The company
    3. Company structure
  2. Literature review
    1. Lean thinking
    2. Lean thinking applied to quality
  3. Research methodology
  4. Improvement plan
    1. Sales process
    2. Integration of the supply chain
    3. Layout of the plant
    4. Cleanliness
    5. Casks
    6. Balance in approach to quality

Bath Ales is a micro brewery that prides itself in producing the highest quality ales and strives for consistently high standards. The company was first set up in 1995 and their founders were from a brewing background and have 'combined a complementary range of skills with a shared passion for real ale'. The company is steadily growing and has recently purchased a new bottling plant and is looking to extend its product range in the form of a Pilsner style lager. In this project we will be focusing on the quality aspect of lean thinking with a view to improving certain processes of Bath Ales' operations. A review of literature on lean thinking and quality will be followed by our methodology and a structured improvement plan. Whilst considering the relative strengths of the brewery our aim is to suggest corrective measures towards improving overall quality within the company.

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