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Communication in management

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  1. Introduction.
  2. The main goal in any business.
  3. The four steps to promote communication.
    1. Creating an organizational culture.
    2. Training supervisors and managers to listen.
    3. Removing barriers to open communication.
    4. Managers must actively carry out efforts to facilitate communication.
  4. Setting specific, challenging team goals.
  5. David Berb's The Process of Communication; An Introduction into Theory and Practice.
  6. Feedback.
  7. Implementing organization-wide communication.
  8. Understanding what motivates employees.
  9. Perceptions and attributions.
  10. Conclusion.

The main goal in any business is to first learn how to make a profit, then finding out how to maximize earnings. When speaking in terms of profit maximization, the output of the firm must also be at its highest point. Generally when output is at its highest point, it's because workers are doing their job to their fullest potential, meaning productivity. When employees are productive, it results in a greater good for the entire company, with less time and resources wasted which in turn generates more profits. In many cases, establishing teams help maximize efficiency as there are many benefits including splitting up the workload, sharing ideas, higher customer satisfaction, and product quality to name a few. Teamwork does not happen by itself, as it must be initiated and promoted by top management.

[...] Simply defined, communication is the ?process of transmitting information from one place to another (Sorenson, Knowing what types of communication there are available and how and when to apply them is crucial in successful management. There are five types of communication, with each one having its own methods. Starting with the communication process, it starts when the sender comes up with a message he or she needs to transmit to another person, followed by encoding the message. Encoding signifies putting the message into verbal, written or symbolic shape which is recognizable then understood by the intended receiver. [...]

[...] Works Cited Allen, Richard Organizational Management Through Communication 1977 Applbaum, Ronald The Process of Group Communication 1974 Chicago Berb, David Kenneth The Process of Communication: An Introduction into Theory and Practice 1960 New York Christ, William Leadership in Times of Change 1999 Annandale, VA DeVito, Joseph Communication: Concepts and Processes 1971 Englewood Cliffs, NJ Egan, Gerrard Interpersonal Living and Skills Contract Approach to Human Relations Training in Groups 1976 Monterey, CA Goldberg, Beverly Change Management Through Communications 2001 Goodman, Michael B. [...]

[...] Really listening, neither instantaneously waiting to interrupt nor hearing minimally through subjective screen (Pinsdorf, Many executives become successful because of their superior listening skills, and are evaluated higher by employees, which eventually can lead to advancement in the corporate ladder. To practice becoming an improved listener, there are three approaches to take, the first by clarifying responses, or requesting the speaker to explain unclear assertions. Next is paraphrasing, where the listener puts the speaker's statement into his or her own words. [...]

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