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The resistance to change : how to understand it in order to overcome it better

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  1. Executive Summary
  2. Acknowledgement
  3. Methodology
    1. Primary data collection
    2. Identifying the problem
    3. Secondary data
    4. Compiling the data
  4. Literature Review
  5. Main Content
    1. Individual dimension of resistance to change
    2. Perception of change can change everything
    3. Attitudes and Behaviour
    4. Bounded rationality
    5. Recommendations

This project investigates the reasons for resistance opposed within an organization to change. It concentrates on an individual dimension of the resistance, in opposition to the organizational dimension featuring the traditional stakeholders' interactions. It analyzes in detail, the factors influencing an individual in the determination of his position. The study is influenced by direct observations carried out in a pharmaceutical company, CIS Bio International. This study does not interfere with the traditional and abundant literature over management of change but intends to provide managers with the understanding of a set of concepts allowing them to develop their own method for overcoming this resistance. The main findings of the study reveal that, although some undeniable intrinsic factors are influencing the individual for resisting to change, the main reasons are to be found in the social context of the individual, both at group and organizational level.

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