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Creating a questionnaire

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  1. What you need to know before starting
  2. The questions which make up the questionnaire
  3. The wording of questions
  4. How the questions are to be answered
  5. Decide on the sequence of questions
  6. The layout of the questionnaire
  7. Pre-testing the finished version

Before you design a questionnaire, you need to know exactly what information is the questionnaire intended to provide, from whom exactly is the information required and how you can reach the intended respondents. The four main options are face-to-face interview, telephone interview, mail/postal or 'drop-off' survey and electronically (e-mail, fax or questionnaire on an Internet Website).

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