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Engaging in CIO-CxO “Conversations That Matter”: An Interview with Peter Keen

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documents in English
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pdf
Type
case study
Pages
5 pages
Level
General public
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  1. Introduction
  2. Peter Keen
  3. Conversations That Matter
  4. California Management Review
  5. Conclusion

In the last decades, the advances in Information Technology have been an upheaval in the business world. The Chief Information Officer, so-called CIO supervises all the IT related matters, but his position goes beyond that as he operates in most of the business fields. In the conferred article, Omar El Sawy interviews Peter G.W. Keen, the father of Management as we like to refer to him. Keen is the chairman of Keen innovations but also a speaker, consultant and researcher. They engaged ?conversation that matters? in the relationship between CxO (any Chief Officer position) and CIO. Keen's position towards the subject is clear and overall goes along with my own point of view. The main claim developed by the speaker throughout the interview is that there is an uprising change is CIO's attention towards cost controlling and that the concept of innovation has become much more open, global and collaborative in involving diverse network of partners. In order to assess the ideas in Keen's interview, it is interesting to refer to a couple of concepts such as innovation, outsourcing and cloud computing: ?'the aim is to explain why innovation is so difficult and to point towards effective strategies for managing the process of change. Many commentators have drawn attention to the problems of implementation that result in systems being technical successes but organizational failures.'' (Keen 2010).

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