Search icone
Search and publish your papers
Our Guarantee
We guarantee quality.
Find out more!

Development of a practical online help desk (OHD) for the facilities in the campus

Or download with : a doc exchange

About the author


About the document

Published date
documents in English
research papers
22 pages
1 times
Validated by
0 Comment
Rate this document
  1. Abstract
  2. System study
    1. Feasibility study, existing system and proposed system
  3. Language specification
    1. Features of vb .net
    2. Feature of SQL server 2000
  4. System design
    1. Input and output design
    2. Database design
    3. Data flow and system flow design
  5. System testing and maintenance
    1. Unit testing, integrated testing and validation testing
  6. System implementation
  7. Scope for future development
  8. Conclusion
  9. Bibliography
  10. Appendix
  11. List of figures and abbreviations
  12. Hardware specifications
    1. Processor: Pentium 3 866 MHZ
    2. RAM: 128 MD SD RAM
  13. Software specifications
    1. Operation system: Windows 2000 professional
    2. Environment: Visual studio .net 2005
    3. .net framework: Version 2.0
    4. Language:, Back-end: MS-SQL-Server 2000
    5. Web technology: Active Server Pages.NET
    6. Web server: Internet information server 5.0, Reports: Web form data grid control

The project titled ?Development of a practical Online Help Desk (OHD) for the facilities in the campus? is designed using Active Server Pages .NET with Microsoft Visual Studio.Net 2005 as front end and Microsoft SQL Server 2000 as back end which works in .Net framework version 2.0. The coding language used is C# .Net.

This Project is aimed to developing the Online Help Desk (OHD) for the Software Company to the facilities in the office. This is an online application that can be accessed throughout the Company. This system can be used to automate the workflow of service requests for the various facilities in the office. This is one integrated system that covers different kinds of facilities like data sharing inside the company, getting the information from the higher authority and sends the reply. Employee can log in a request for service for any of the supported facilities. These requests will be sent to the concerned people, who are also valid users of the system, to get them resolved. There are features like email notifications/reminders, addition of a new facility to the system, report generators etc in this system.

Similar documents you may be interested in reading.

Online help desk

 Science & technology   |  Computer science   |  Term papers   |  03/05/2009   |   .doc   |   52 pages

Recent documents in computer science category

Reconstructing householder vectors from tall-skinny QR

 Science & technology   |  Computer science   |  Presentation   |  04/21/2017   |   .doc   |   4 pages

Software requirement development - The airline ticketing reservations software systems

 Science & technology   |  Computer science   |  Presentation   |  01/30/2017   |   .doc   |   3 pages