Hotelogix PMS, Hotel Fairmont Heliopolis
The web-based Management Information System (MIS) currently used in the hospitality and tourism industry that is preferred for application to Hotel Fairmont Heliopolis and Towers, Egypt, is Hotelogix; a web-based hotel managements system for small and medium-sized hospitality businesses(HMS INFOTECH Pvt. Ltd, 2013). It is a solution that offers full service encompassing all the daily operations and activities of the motel or hotel industry from reservations, point of sale terminals, front desk operations, to the housekeeping management activities. It is web and cloud-based, as such, it offers hospitality businesses to enjoy its full range of services without necessarily requiring any investments in in-house software or additional infrastructure, as well as additional technical or professional IT personnel. Hotelogix Hotel Management System is currently used by a myriad of hotel and hospitality businesses across the world in over twenty countries(HMS INFOTECH Pvt. Ltd, 2013).
This report proposes to apply this web-based Management Information System (MIS) currently used in the hospitality and tourism industry to Hotel Fairmont Heliopolis and Towers, Egypt. Hotel Fairmont Heliopolis and Towers is a luxury hotel located at the heart of Egypt's presidential and diplomatic neighborhood in Cairo. It is only a few minutes and miles away from the Cairo International Airport. Its location is a bit unique, it is apparently in the Heliopolis city of the sun where ancient Egyptians celebrated creation, life, and the creation.
[...] Fairmont Hotels & Resorts. (2014). Fairmont Heliopolis. Fairmont Hotels & Resorts. Retrieved March from http://www.fairmont.com/heliopolis-cairo/ Gupta, H. (2011). Management Information System (1st ed.). New Delhi: International Book House PVT. LTD. HMS INFOTECH Pvt. [...]
[...] This is an improvement of Hotelogix version which integrated other devices such as IDS/GDS, website generation, and Video on Demand. As has been mentioned, Hotelogix is currently offered as a cloud-based Software as a Service-SaaS model that address major activities and operations of a hotel, particularly housekeeping management, spa management, front office, IDS/GDS connect, point of sale, and online bookings and reservations, see figure 1. Hotelogix is a Property Management System that enables property owners in the hotel and hospitality industry to distribute their available suites and rooms to all available channels of sales and enable all stakeholders to access the system in live, real-time system(Bardi, 2011). [...]
[...] This team was composed of seasoned and experience hotel professional and experience, long-standing professionals and specialists in IT. The goal was to develop a SaaS-Software as a Service property management system offering, which will allow owners of properties to pay per use and be able to access and use the system globally. Hotelogix is thus a cloud computing based system that is cost-effective and can enable multiple, utilization and the integration of all other needed information by the firm while optimizing turnover, profits and costs. [...]
[...] Product support issues which are delayed and are inadequate that Hotel Fairmont Heliopolis and Towers currently face will be eliminated. The overbearing burden that the hotel management faces when it comes to keeping in tabs with the operations of the hotel when they are not physically present at the hotel, especially with regards to operational errors that may be encountered due to PMS's lack of technical IT support, will be addressed(O'Fallon & Rutherford, 2011). Keeping up-to-date reporting, make changes to rates and settings, as well as to track hotel occupancy is not possible when such managers are on the move; these problems will be eliminated by a cloud and web-based PMS such as Hotelogix(Arya, 2013). [...]
[...] Sousa, K., & Oz, E. (2014). Management Information Systems (7th ed.). Boston, MA: Cengage Learning. Tatnall, A., & Davey, B. (1995). Management Information Systems for the Hospitality Industry (2nd ed.). New Delhi: Data Publishing Pty. Tesone, D. V. [...]
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