Globalization has brought about myriad changes on our planet—some frightening and tragic, others moving and magical. However, this paper will not be addressing those larger issues, important as they may be. Instead it will look at microcosm of those changes, examining the ways in which those whose lives are affected in more subtle—but equally serious ways—struggle to find ways to adapt to change and survive in this strange new world. Best-selling books are written to sell; they are not written for people like this. However, that does not mean that sound; solid principles—some decades old, some new and dynamic—cannot be applied on a smaller scale to improve business performance and to benefit all involved. Those and other types of relevant publications will be reviewed in this paper.
[...] Most of the literature reviewed here—and this is just a small sampling—contains a wide selection of suggestions and strategies that could be implemented to achieve this, as well as lists of additional sources to address specific issues. The process would need to be gradual; most people are resistant to change and it is only in retrospect that they can reflect on the positive results they have achieved after they have undergone the process. If properly implemented and consistently reinforced, change can occur, and it will have a synergistic effect: employee morale will improve, as will efficiency, job satisfaction, and profits It is impossible to predict with any level of certainty how smooth the process will be: human beings can be unpredictable creatures, and life does not always go as one would like it to. [...]
[...] Webber is a former managing editor of the Harvard Business Review who now devotes himself to writing; his articles frequently appear in well-respected publications, including the Los Angeles Times, The New York Times, and The Washington Post. Their book is a very compelling read; after an explanatory introduction, the rest of the volume is comprised of four separate interviews with highly-respected entrepreneurs, each of whom gives candid and informative answers about their very different strategic approaches to business and marketing strategies. [...]
[...] Readers who are not fully convinced can skim through copious endnotes that offer a number of valuable resources for further investigation. One volume that looked promising initially was Jeremiah J. Sullivan's 2002 book, The Future of Corporate Globalization. Sullivan, who is Professor of International Business at the University of Washington in Seattle, is highly regarded as both a prolific author and his experience as an expert consultant. As a source from which to draw strategies for Delmonte Garage, however, this would not be a useful source. [...]
[...] enough is not enough to guarantee that a strategy will work, the reliability and success of authors' recommended methodologies will also be considered, as well as the relevance those methodologies will have to the specific needs of Delmonte Garage. Timeliness of publication is another consideration, although certain dated works, such as the classic studies of management first presented by Peter Drucker (1975)—published nearly three decades ago—will demonstrate that some basic principles continue to work in contemporary times. Quality control procedures instituted by independent and unaffiliated outside institutions provide an additional assurance, although those affiliations are often difficult to discern. [...]
[...] As far Delmonte Garage goes, this type of weighty pessimism is exactly what they do not need if they are to increase the performance of the company. Human resource management and reward strategies Human resource management strategies always strongly impact business operations. Peter Kettner's textbook, Achieving Excellence in the Management of Human Service Organisations (2002), has been widely used across disciplines. His sound approach to effective management techniques, his extensive discussion of extrinsic and intrinsic motivational factors, and his theories about the need to develop and maintain Reward Appraisal Systems that inspire loyalty and increase work production—these are just some of the many topics that are effective in any kind of workplace. [...]
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