There are four things that I as a store manager would immediately act upon. The first being "A customer complaint regarding product quality." I believe that in order to maintain a store, the store needs to have a high customer satisfaction rate. One unhappy customer can change how others feel about doing business with your store. To counteract the customer complaint I would step in to see if there is anything that I could do to change the customer's opinion about our store. This is called customer complaint resolution. The second thing I would immediately act on would be "Bids from three companies responding to requests for bids on a cash register system (each store chooses its own)."
I feel that as the store manager I would have to step up to the plate and make the decisions that would directly affect the store. The third choice for me as a store manager would be "A notice from the fire department of an impending inspection." I feel that the store manager should the main person in charge of maintaining the safety of a stores location. The last issue I would as store manager immediately act on would be "A note that the rest room is out of order." According to standards from OSHA, a working toilet is a must. As store manager I would see that the problem in the restroom would be fixed as quickly as humanly possible.
[...] The work they choose to pass along directly reflects their own work ethic. Resources Used: Rue, L. W., & Byars, L. L. (2004). Supervision: Key link to productivity (8th ed.). New York: McGraw-Hill/Irwin. [...]
[...] I feel allowing them to find the items in the catalogs and then show the picks to me would the best route to take. The items can only be purchased after I the store managers okay the shipment. My shift supervisors should be my right-hand men and women. I should be able to give them a task that they can handle with ease. If however, they wish to delegate that task to a salesperson, I would be able to trust that the task will be completed in a timely fashion. [...]
[...] In basket test Act There are four things that I as a store manager would immediately act upon. The first being customer complaint regarding product quality.” I believe that in order to maintain a store, the store needs to have a high customer satisfaction rate. One unhappy customer can change how others feel about doing business with your store. To counteract the customer complaint I would step in to see if there is anything that I could do to change the customer's opinion about our store. [...]
[...] Delegate The rest of the issues I would pass along to either of my shift supervisors. The first would be “applications for jobs (no positions open right As a manager I trust the my shift supervisors have developed a close relationship with the current staff and also they have reprehended when needed to. I would trust my shift supervisors to conduct proper interviews for perspective new employees. With the holiday season right around the corner I would ask my shift supervisors to take a look at our current employees, in case our store needs to “clean house.” I would also ask the shift supervisors to interview those who have applied with the store. [...]
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