Covid-19 impacts, tourism industry, Japan, government agencies, JTB Japan Travel Bureau, EXO Travel Japan, transportation in Japan, Japanese tourism, macroeconomics, ZIPAIR Tokyo, airline, economic impacts
It is within the frame of the Master of Applied Foreign Languages in English and Japanese at Jean Moulin Lyon III University that I did a two-month-internship in the DMC EXO Travel Japan.
This Japanese office is part of a bigger group: EXO Travel. It was within the MICE team in Tokyo that I had the chance to do this internship and to be trained by a multicultural as an Event Project Coordinator. EXO Travel is established in ten countries in Asia, opened its first office in Japan in 2011. Based in Tokyo, it is made up of 220 employees of around 20 different nationalities. This multiculturalism of the agency is a great advantage because it allows it to reach a very wide range of clients.
The MICE department of EXO Travel Japan is based on exchange and mutual aid. This working method is essential in this department where employees are in direct contact with the customers. Therefore, they are fully in charge of the files they are attributed. My main mission was initially the management of files, mainly for the French market. Several of my goals set at the start of the internship was achieved, including confirming a file and improving my level of Japanese. This improvement is largely due to the work done in Japanese with service providers, such as negotiations through phone calls, meetings, and more rarely, inspections.
[...] Characteristics of Japanese tourism – a key sector 5 i. In macroeconomic terms 5 ii. Characteristics and evolution of the sector 6 b. Major actors in the tourism industry 7 i. Government agencies 7 ii. JTB and other travel agencies 7 iii. Receptionists 8 iv. Transportation in Japan 8 v. Major obstacles confronting Japanese tourism 9 III. [...]
[...] Impacts of the Covid-19 on Tourism in Japan The Covid-19 epidemic appeared in late November 2019 in Hubei Province in Wuhan, China. The WHO (World Health Organization) declared the outbreak of a pandemic on the 30th of January 2020. As of 7 August, more than 18,986,629 people around the world have been infected in more than 200 countries and territories, resulting in more than 712,334 deaths ( 3.75 11,477,834 of the infected people have recovered. In Japan, there have been more than 42,809 cases of Covid-19, with 1,029 deaths. [...]
[...] • To minimize the negative impact of tourism on the environment by calculating its carbon footprint. Indeed, airlines and flight comparison websites often offer ‘green choices' when booking flights. • To limit the amplifying effect of social media which can have a devastating effect on some spots. • To channel and educate tourists: damages, lack of cleanliness and the broken charm of the places due to their inflow. EXO Travel created in 2011, ‘EXO Foundation' which is a non-profit organization based in Cambodia and which works independently of EXO Travel. [...]
[...] Thus, with its growing success, Exotissimo established itself over the years in several Asian countries. The year of its creation in 1993, Exotissimo had sent 1,200 people to travel to Vietnam. In 2016, thanks to its 24 offices in Asia, it had sent 110,487 people to 9 different countries. Indeed, EXO Travel now has 37 offices in ten Asian countries: Vietnam, Myanmar, Cambodia, Laos, Thailand, Indonesia, Japan, China, Malaysia, and Singapore. However, it is established in 18 countries including 13 sales offices. [...]
[...] Impacts of the Covid-19 on tourism in Japan 9 a. Macroeconomics 10 i. On GDP: impact of postponing Olympics 10 ii. Impact on the number of travelers 10 b. Impact on companies and employment 12 c. Covid-19 impact on Exo Travel Japan 13 IV. Post Covid-19 – The future of tourism 13 a. Potential sanitary impacts 14 b. Many uncertainties in the medium term 14 i. [...]
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