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15 Jan 2009
doc

How Clarins and its "Body Lift" can be a total success in Brazil?

Essay - 27 pages - Business strategy

After three centuries under the rule of Portugal, Brazil became an independent nation in 1822. Exploiting vast natural resources, it is today South America's leading economic power and a regional leader. Meanwhile Brazil continues to develop its interior with an industrial and agricultural...

15 Jan 2009
doc

Implementing Monoprix in Japan

Essay - 13 pages - Business strategy

This business plan is used to deal with the development plan for entering into the Japanese retail market. Based on the company's long-term need for world expansion and brand identity development, we choose Japan as the test land for Asian market penetration. The objective is to be present in...

16 Jan 2009
doc

Direct investment in Turkey (2006)

Essay - 11 pages - Economy general

We are currently investigating an investment proposal concerning the chocolate confectionery sector, in Turkey. Specifically the analysis concerns the chocolate tablets production. Below follows an explanation of the elements of the investment decision, the general aspects of the Turkish economy...

16 Jan 2009
doc

Information systems in Amazon.com

Essay - 11 pages - Management

Business managers are moving from a tradition where they could avoid, delegate, or ignore decisions about IT to one where they cannot create a marketing, product, international, organizational, or financial plan that does not involve such decisions. There are as many ways to use information...

27 Jan 2009
doc

The Coca-Cola company

Essay - 4 pages - Business strategy

On May 8, 1886, Dr. John Stith Pemberton, a local pharmacist in Atlanta, Georgia, created the syrup used to produce Coca-Cola. He introduced the syrup to the community at Jacob's Pharmacy, also located in Atlanta, Georgia. The syrup was sampled, well liked, and sold for five cents per glass as a...

26 Feb 2009
doc

Operation management: Evaluation of manufacturing practices at IBM

Thesis - 5 pages - Business strategy

Just like many other manufacturers of (personal computers) PC, the International Business Machines (IBM) w not spared the difficult times that engulfed the PC market from the early 1990s to the late 1990s. Despite the significant growth of demand for PCs that was experienced during this...

05 Mar 2009
doc

A study on inventory management at the bulk activities division of Dr. Reddy's Laboratories Ltd

Case study - 44 pages - Services marketing

Materials are equivalent to cash and they make up an important part of the total cost. It is essential that materials should be properly safeguarded and correctly accounted for. Proper control over material can make a substantial contribution to the efficiency of a business. The success of a...

05 Mar 2009
doc

Market for retailers

Thesis - 29 pages - Economy general

MARKETING: A social and managerial process where by individuals and groups obtains what they need and want through creating and exchanging products and value with others. MARKETING CONCEPT: The marketing management philosophy holds that achieving organizational goals depends on determining the...

05 Mar 2009
doc

Commodities trading in India

Dissertation - 52 pages - Economy general

Commodity Futures trading in India has a long history. The first commodity futures market appeared in 1875. But the new standardized form of trading in the Indian capital market is an attractive package for all the people who earn money through speculation by trading into FUTURES. It is a...

12 Mar 2009
doc

Overview of Coca-Cola

Thesis - 35 pages - Business strategy

It was a prohibition law, enacted in Atlanta in 1886, that persuaded physician and chemist Dr. John Stith Pemberton to rename and rewrite the formula for his popular nerve tonic, stimulant and headache remedy, "Pemberton's French Wine Coca," sold at that time by most, if not all, of the...

20 Mar 2009
doc

Future of the commodity markets in India

Dissertation - 30 pages - Finance

Commodity market in India till the last decade was not a major investment option as compared to the capital markets. The commodities market had its presence in the early 1960's, but later on the trading in the commodity markets was banned due to the scarcity of many commodities. The trading in...

21 Mar 2009
doc

The A to Z of retail trade: Retail management

Thesis - 28 pages - Management

When man started to cultivate and harvest the land, he would occasionally find himself with a surplus of goods. Once the needs of his family and local community were met, he would attempt to trade his goods for different goods produced elsewhere. Thus markets were formed. These early efforts to...

23 Mar 2009
ppt

An overview of distribution management

Presentation - 275 pages - Management

Distribution management is a factor of the channels of distribution which is also known as marketing channels. A marketing channel is a set of interdependent organizations involved in the process of making a product or service available for consumption. It is a strategic asset of any organization...

30 Mar 2009
doc

A closer look at transportation in India

Thesis - 25 pages - Business strategy

Transportation is the movement of products from one node in the distribution channel to another. By providing for the swift and uninterrupted flow of products back and forward through the distribution channel, transportation provides companies distinct markets on an equal footing. Transportation...

31 Mar 2009
doc

A Study on customer satisfaction towards Cipla products

Market study - 40 pages - Business strategy

Satisfaction is an important element in the evaluation stage. Satisfaction refers to the buyer's state of being adequately rewarded in a buying situation for the sacrifice he has made. Once the customers purchase and use the product they may then either be satisfy or dissatisfied. Today's market...

02 Apr 2009
doc

Looking at how and where CRM can help an organization

Thesis - 26 pages - Business strategy

CRM is an integrated effort to identify, maintain, and build up a network with individual consumers and to continuously strengthen the network for mutual benefit of both sides, through interactive, individualized and value-added contacts over a period of time. The core theme of all CRM is its...

02 Apr 2009
doc

The changing face of consumer behavior in response to organized retail markets in India

Tutorials/exercises - 33 pages - Business strategy

The retail sector in the developing countries is witnessing a huge revamping exercise as traditional markets make way for new formats such as departmental stores, hypermarkets, supermarkets and specialty stores. Rated the fifth most attractive emerging retail market, India is being seen as a...

02 Apr 2009
doc

Customer Relationship Management and the call centers

Tutorials/exercises - 60 pages - Management

Before we begin to examine the conceptual foundations of CRM, it will be useful to define what CRM is. CRM stands for "Customer Relationship Management." CRM is a business strategy and a collection of technologies that enable seamless coordination between sales, marketing, customer service, field...

02 Apr 2009
doc

The concept of loyalty and identifying the relationship between customer satisfaction and customer loyalty (Tesco)

Dissertation - 75 pages - Business strategy

Traditionally, marketing has focused on market shares and customer acquisition rather than on retaining existing customers and on building long-lasting relationships with them (Kotler, 2003). More recently, however, market share has been gradually losing its revered status as marketing's holy...

06 Apr 2009
doc

Wipro Infotech: The market aspects of laptops

Market study - 31 pages - Services marketing

Laptops are now a very essential commodity for Indian consumers. They constitute a large portion of the electronic market in India. If these laptops are not marketed properly and are not in the Indian consumers' eye, the more established brands are likely to rule the roost and the other models...

08 Apr 2009
doc

Conceptual framework of CRM in hotels

Thesis - 19 pages - Management

Until recent years, relationship management has been largely ignored by most industries outside the service sector. Classical marketing theory and practice has focused on customer acquisition rather than customer retention. However, due to the intrinsic nature of the service industry, customer...

08 Apr 2009
doc

Critical evaluation concerning the belief that Japanese forms of operations management are inappropriate to Western organizations

Thesis - 5 pages - Management

I would like to start by pointing out that I strongly disagree with the statement above. In this essay, I am going to give evidence to support my view. I will define some major Japanese forms of operations management and discuss their advantages and disadvantages to organizations in order to give...

13 Apr 2009
doc

Customer relationship management in banks

Thesis - 25 pages - Management

Customer Relationship Management (CRM) is at the core of any customer-focused business strategy and includes the people, processes and technology questions associated with marketing, sales and service. Simply stated, CRM is about finding, getting and retaining customers. The aim of these systems...

16 Apr 2009
doc

Sales and distribution of the products of Hyundai and Tata Motors

Dissertation - 28 pages - Services marketing

The automotive industry is an extremely reliable indicator of economic growth; quite obviously, its growth boosts the economy's performance. The automobile industry grew at a compound annual growth rate (CAGR) of 22 per cent between 1992 and 1997, industry that was licensed, controlled and...

21 Apr 2009
doc

Analysis of assets for the SME sector

Thesis - 29 pages - Finance

The Small and Medium Enterprise Group (SMEG) segment is one of the highest contributors to the financial wealth of the THE Bank, and in the context of an aggressively expanding Commercial Bank focusing on consumer credit, it assumes great significance in overcoming the three main challenges that...

27 Apr 2009
doc

Success in developmental states of Taiwan and Korea after Japanese colonization

Thesis - 6 pages - International relations

As Taiwan and Korea, both being former colonies of Japan, began to develop over time, their growth exemplified the characteristics of what we term “developmental states”. These two particular states have exhibited rapid, sustained, export-led growth over a long period of time, with...

07 May 2009
doc

The influence of quality relationship and distribution of selling-in against marketing performance

Tutorials/exercises - 9 pages - Services marketing

The key to the success of a company according to Kalwani and Narayandas (1995) is determining the needs and desires and satisfy consumer needs more effectively than the competitors, in addition looked consumer relationships based on a long-term perspective. The environment is very dynamic...

08 May 2009
doc

Sales-side process automation to improve integration: An exploratory research

Dissertation - 51 pages - Business strategy

The customer has always been important. Peter Drucker, the dean of management consultants, once remarked: “Because its purpose is to create a customer, the business enterprise has two and only two basic functions: marketing and innovation. Marketing and innovation produce results: all the...

09 May 2009
doc

Experimental marketing: Building customer associations

Dissertation - 60 pages - Services marketing

Experiential marketing uses brand relevant experiences to engage key audiences while creating a forum where these audiences interact with a brand. It involves high levels of interactivity and sensory impact and seeks to elicit an emotional response the target through a more personal level of...

10 May 2009
doc

A closer examination of the phenomenon of globalization and its affect on India

Tutorials/exercises - 117 pages - Economy general

The term "globalization" has acquired considerable emotive force. Some view it as a process that is beneficial—a key to future world economic development—and also inevitable and irreversible. Others regard it with hostility, even fear, believing that it increases inequality within and...