Flawless consulting refers to the consistent pursuit of perfection and observable impact in the practice of offering professional advice and guidance to organizational management teams, operational units and sponsors. Basically, flawless consulting is a complex discipline. Thus, like any other professional discipline, flawless consulting is a process that is founded within the principles of objectivity, validity, timeliness and technical capabilities. Ruth and Rodriguez (2007) defined a consultant as an individual or firm which specializes on influencing organizational activities through a framework designed to achieve targeted results. Organizations hire either internal or external consultants, depending on the nature and urgency of activities within and without the organizations.Consultancy professions induce lacking expertise, facilitation and process consultation through an independent platform to enable the client organization achieve perfection in the achievement of goals and objectives.
[...] This is the point where decisions are made as to whether the process should be terminated or taken to another level. This phase must be marked by a detailed report of the progress made at each and every stage of the previous phases. Any contractual extensions must be done under new terms so as to take into consideration findings made from the previous process. This may stretch to changing the project team so as to increase the technical and skill capacity of the team to handle the new or extended responsibilities. [...]
[...] The basics of Flawless Consulting The bottom line in any consulting process is that the views and approach of a consultant should be unique to what the client already does or knows or else, the significance of consulting would be blurred. Consultancy is applicable to wide ranging organizational processes which include but not limited to project management, process facilitation, program evaluation, planning, systems collaborations, technical appraisals, communications networking, spreadsheet management, strategy analysis and data processing. In many instances, these processes usually represent different phases in organizational activities, a situation which makes consultants develop contractual relationships with clients with the objective of complying with specific needs at specific times. [...]
[...] It is particularly important for the team leader to constitute a team of members who boast complimentary skills but with as little duplication as possible. Team leaders must always recognize the fact that having too many people with the same range of skills may breed tensions within the team as a result of competition among individuals. Therefore, striking of balance between competing elements among the workforce will go along way in ensuring that team members support each other. The team leader must harness the diverse sets of skills into objective and successful results. [...]
[...] Feedback generation is a key pillar of the flawless consulting process. Much progress cannot be registered without reference to the feedback which is generated from different phases of a project or process. Moreover, effective consultancy calls for provision of specific feedback as opposed to general feedback. Hence, feedback should be critical of specific behaviors or processes and not individuals as such. Robbins (2002) acknowledged that successful feedback is drawn from impersonal and focused evaluation of measurable organizational activities. It is equally important to note that feedback can either be positive or negative. [...]
[...] For example, when offering consultancy services to a software development company which is developing a new software to be released in the market at a future date, the principles of flawless consulting demand that the consultant should not take the client's trust for granted but always seek to win the clients confidence. This way, the client will divulge even the most sensitive information about the software development project without reservations about the confidentiality degree of the consultant. Flawless Consulting Techniques Flawless consulting can only be achieved through the application of intelligence and cognitive abilities by team members. [...]
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