Electronic Commerce is the conducting of business over the web. It typically involves three broad steps. First, a person uses the web to collect information to decide which product or service to purchase. Second, the person transmits payment information (such as a credit card number) to the vendor over the web. Third, the vendor processes the payment information and delivers the product or service to the customer. It doesn't in any way mean that an exclusion of any one of the steps above excludes the transaction from being called an e-commerce transaction. A person could browse information and make a decision about the purchase over the web but could place the order over a different channel, say by visiting a store. Similarly a buyer could place an order over the Web and could confirm a mode of payment, which is not over the net. Both these instances qualify as e-commerce transactions - though they provide a challenge in being measured as one.
Another aspect that needs to be understood about e-commerce is the hype that surrounds it. The Internet is being seen as the most significant economic and social phenomenon of the latter half of the 1990s. The financial markets in the US have been replete with tales of investment killings made in a day, simply because a company appended .com to its business model. The best way to understand this is that managers and investors are schooled in the notion that the value of a company is related to its future profits. The Internet holds such promise that it is being seen as the medium that will facilitate most aspects of business in the future. This hype is getting transferred to India too, with infotech companies leading the browses at the stock exchange and every body talking about it. But what does e-commerce have in store for India. There are a lot of negatives to begin with, First, the low number of Internet users in India at this point of time, though the number is fast growing, secondly the lack of proper infrastructure to support the running of an e-commerce business.
[...] The following are some collection of magazine articles that would help small exporters to set up their shop on the net and cater their customers better.( SEE ANNEXURE- For the readymade garment exporter e-commerce can be a great use in a way that new and potential customer can be taped easily and export can be expended also the new ideas new samples color combination can be shown to the customer abroad without actually going their, thus saving time and money. [...]
[...] III) The use of Internet and other technology like e-commerce for transactions with customers. Does your company have a web site Do you customers have web sites. Customers using E-commerce to sell their products. Competitors using E-commerce E-commerce will effect you? Will it change the way in which business is done in your international markets. The results and observations of the research On interviewing officials from Indian Readymade Garment Export Companies, the following areas in the opinion of these companies came out as factors that cause some level of discomfort to Buyers of Indian goods when they deal with Indian Readymade Garment Export Companies Delivery delays: The first and formost problems is of delivery delays. [...]
[...] Additionally, many e-commerce solutions providers have teamed up with ISPs (Internet Service Providers) and Web hosting services, a trend that is certain to make it very easy for you to find a one-stop solution for doing business on the Internet. These new "partnerships" often combine site hosting and store setup and credit card processing into a single package specifically designed for e-commerce beginners. So, without further ado, let's take a look at the "Big Three" user-friendly services offering low- cost, one-stop solutions for e-commerce. [...]
[...] The objective of this study is to learn the way e-commerce can help Indian Readymade Garment exporters to improve their sales in international markets. What new possibilities can be opened up and what needs to be done to use this new tool to enhance business in developed international markets. This study is based on the basis that - In trying to understand if a certain new way of doing business can be a useful one, one of the likely ways of proceeding is to understand what are those factors in the present way of doing things that are not servicing the customer well, or, what are those factors that are restricting the exporters from doing what they want to do. [...]
[...] Although FedEx provides this service for free, in doing so it has created added value for the customer and thus increased loyalty in a fiercely competitive market. Creating value in any stage of a virtual value chain involves a sequence of five activities: gathering, organizing, selecting, synthesizing, and distributing information. Organizations that are making money in the information realm successfully exploit both of their value chains. Instead of managing one series of value-adding processes, they are actually managing two. The economic logic of the two chains is different: conventional understanding of the economies of scale and scope does not apply to the virtual value chain (VVC) in the same way as it does to the physical value chain (PVC). [...]
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