The development of new business requires consideration of a wide range of issues. While most business owners are quick to note the importance of financing when it comes to starting a small business, few consider the specific human resource requirements that are important to the organization's success. With the realization the human resource requirements are often overlooked by the organization, this investigation considers the development of a human resource selection plan for a hypothetical service business, Sally's Hair Salon. By examining the overall human resource issues that are critical to the organization, it is possible to demonstrate the complexity of managing human resources in the small business. This investigation provides a review of the staffing that will be needed for this organization as well as a review of pertinent laws that apply to the business and methods for recruiting and hiring.
[...] Appendix Standard Application Form for Sally's Hair Salon LAST name FIRST name Middle Date of application: Month Day Year Date on which you can start work: Month Day Year Contact information: Street or route City State and ZIP Code Home phone number Alternative phone number e-mail address Position for which you are applying: If hired, can you furnish proof that you are eligible to work in the United States? Yes No Have you ever been convicted of a felony? Yes No If yes, please explain: Education history School, city, and Date Date Did you Degree Field of state starte finishe graduate receive study d d ? [...]
[...] In these cases, the number of specialized staff needed for the organization can be reduced, as hairstylists can perform a number of roles in the organization (Pierce, 2005). Pierce goes on to note that the receptionist fulfills the second most important role in the organization. This individual serves as the customer's first and last point of contact for the organization. Pierce notes that this individual should answer the phone, take appointments, cash customers out, and provide customers and employees with assistance when needed—i.e. [...]
[...] While a help wanted ad in the local newspaper is one method for reaching qualified candidates, it is evident that there are a host of other methods that the organization could use to fill this need. Specifically, the organization could consider the use of referral bonuses for employees that provide a solid employment lead for the organization. Martinez (2001) in her examination of employee referral programs notes that these programs have a number of key benefits for the organization. In particular, this author notes that employee referral programs provide a larger pool of qualified applicants for the organization. [...]
[...] Figure Flow Chart for Employee Selection Employment Paperwork Required Examining the specific paperwork that would be required for employees in this organization, it is evident that there are a host of general forms that will need to be completed by employees as well as some service specific paperwork that will need to be filed. Looking first at the general paperwork that is required, the following have been noted as essential for the organization: IRS Form This form is necessary to ensure that the appropriate amount of tax is withheld from the employee's pay check each week. [...]
[...] Developing a Requirement's Plan In order to provide a comprehensive overview of the specific personnel requirements that will be necessary for successful operation of this business. Table 1 below provides an overview of both the personnel needed by the organization, the specific skills, education and experience needed as well as the number of hours and tasks each employee will be asked to fill. Table Requirement's Chart for Personnel at Sally's Hair Salon Position Title Education Required Experience Required Duties in Organization Manager/Stylist Cosmetology; experience as a nail technician; Certified Nail full time stylist; oversee operations Technician management when owner is not experience in the store. [...]
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