Today, businesses operate in a changing environment. These changes occur more frequently due to technological advances, increased competition due to market opening, etc. Therefore, companies must adapt to these changes in their environment to remain competitive. To improve their capacity to change, companies have developed new ways to support necessary changes. Of these, we find the systematic approach to change in the company important.
[...] Provided they find appropriate indicators for the proper course of change in the company, this action aims to adjust the process of change at any time, if we find that we deviate from the objectives we set ourselves. But this last feature, the action goal, may also be a problem for those responsible for change in the company. In fact, they do not know all the consequences of their decisions on the system and its various sub-systems (because of circular interactions). They must agree to work with some uncertainty because of the systemic approach to change in an organization. [...]
[...] The first advantage of the systems approach to understand is that it allows complex systems. The company itself is one. Indeed, a company consists of multiple sub-systems (or entities, departments) that are constantly interacting with each other. Take, for example, the HR department with the production department, or any other departments incompatible with each other, asking the sales department to provide its figures to finalise the company's accounts. In addition, the company is clearly open to its environment. Indeed, its primary purpose is to sell its products or services to its customers. [...]
[...] We find that the systemic approach to change in the company, offers a new vision for business analysis and it enables the user to better take into account the different characteristics of an enterprise, namely the complexity of the system, its openness to its environment, interactions between its various subsystems, and finally the non-linear interactions. Other advantages come from the actual characteristics of the systems approach, as the overall vision that can become detached as the optimum amount of various departments is not equivalent to the optimum of the company in action. [...]
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