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FedEx and UPS (United Parcel Service): Maintaining success while competing aggressively

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documents in English
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case study
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4 pages
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General public
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  1. The parcel delivery industry
  2. The growth of air cargo traffic
  3. The courier industry market in the United States
  4. United Parcel Service (UPS)
  5. Case discussion questions

According to Statista, the mail, express parcel and parcel (CEP) market includes companies that provide logistical and postal services, depending on the type of services offered. These services may include the delivery of parcels, messages or mail that will differ from a traditional service by features such as speed of shipment, tracking and receipt of the package, or with the individualization of the service. In the United States, couriers and local delivery services are the main services offered. The mail industry includes non-pelletized goods that weigh no more than 110 pounds. Two segments share this industry. First of all, the segment of large network couriers, designed for national and international deliveries. Next is the local service segment designed for parcel delivery in metropolitan areas.

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