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27 May 2010
pdf

Quality of services in ad-hoc wireless networks: A survey

Thesis - 11 pages - Computer science

Wireless network is a collection of hosts forming a network on the fly, using a fixed infrastructure. But Ad-hoc Wireless network is a collection of mobile hosts forming a network in the air, without using a fixed infrastructure. Some features of Ad-hoc Wireless network are lack of central...

31 Mar 2009
ppt

Consumer behavior in the services sector

Market study - 21 pages - Services marketing

This presentation will start with a look at the services marketing triangle. It will then explore the ways of using the services marketing triangle. it will then take a look at the scope of consumer behavior along with examining the consumers decision making process. It will then...

20 Mar 2009
doc

Customer's perception towards the service quality of Hyundai

Case study - 34 pages - Business strategy

A detailed & systematic study on the customer relationship management with the sales process, product & after sales service for Hyundai Santro car was under taken in the Bangalore city on behalf of Advaith motors private limited. This survey was taken up to know about the customer...

18 Mar 2009
doc

Analyzing the links between disability and child abuse and evaluating the role of Social Services with regards to Disabled Child Protection

Thesis - 21 pages - Social sciences

The protection of children is today a high profile issue, within both the voluntary and statutory sectors, although the abuse of disabled children is a matter that has only recently attracted professional interest. Whilst many people find it difficult to believe that disabled children, some of...

17 Mar 2009
doc

Recruitment and selection process in an IT services organization

Thesis - 31 pages - Human resources

The software industry is in the midst of a quiet but dramatic revolution. The implication of this revolution increased innovation, new business models, technological discontinuities, and global capability shifts could be even more profound then the previous industry transaction. The software...

19 Jan 2009
pdf

Business report : Veolia Environmental Services

Essay - 32 pages - Business strategy

As part of the Business to Business project, a team comprising Nicholas Dawson, Arnaud le Floch and Rouh Rouh Tan Tan decided to conduct an in-depth business study concerning a leading European waste management company: Veolia Environmental Services. Following the aftermath of “An...

15 Jan 2009
doc

Service operations management

Essay - 4 pages - Business strategy

The service concept which will be analysed throughout this report concerns the after-sales service of the branch Alcatel's Enterprise Solution Division. This branch of the French company Alcatel provides worldwide companies with solutions of telecommunication that include phones...

15 Jan 2009
doc

The services marketing management in a four star hotel: focus on Four Seasons

Essay - 12 pages - Services marketing

Services' marketing, or third generation marketing, is one of the most significant preoccupations in the current business world. Indeed, services are more and more important in the developed countries' economy. It represents between 70 and 80% of GDP and of the workforce. This...

23 Sep 2009
doc

Ways in which the crumbling economy might be endangering Galesburg's social services

Thesis - 4 pages - Social sciences

To explore that idea further, I read “Common Sense and the Collaborative Production of Class” by Celine-Marie Pascale. When I walked into Hulick's office and asked how her job had changed in the wake of the economic downturn, she told me that it really hadn't. Galesburg's social...

19 Mar 2009
doc

The importance of soft skills in the service sector: An analysis

Thesis - 6 pages - Management

Soft Skills are a set of skills that influence how we interact with each other. It includes such abilities as effective communication, creativity, analytical thinking, diplomacy, flexibility, change-readiness, and problem solving, leadership, team building, and listening skills. The goal of soft...

17 Jun 2009
zip

Asynchronous messaging services using Java

Dissertation - 47 pages - Computer science

Messaging Services provides asynchronous communication facility between two Business organizations. This system saves the time, money and reduces the man-power and both participant organizations may be benefited by each other. Consider two business organizations are an insurance company...

09 May 2009
doc

Market strategy in the service industry of India

Thesis - 19 pages - Services marketing

The Objective of this project report was to analyze the marketing and other related strategies of three hotels in the past 3 years. The 3 hotels taken all come under the 5-star segment. They are Radisson Hotel, Hyatt Regency and Vasant Continental, all based in Delhi. The Hyatt Regency operates...

15 Jan 2009
doc

Creating a new marketing service

Essay - 7 pages - Services marketing

With 7.2 millions of people, including 306,000 graduate student and 47% of people between 16 and 44 years old, London is the biggest city in UK. There are 3,900 pubs and 233 clubs which shows an important nightlife in London (Visit London). In London there are some of the best clubs in Europe...

16 Apr 2009
doc

Comparative analysis of madcap fund with reference to Mahindra & Mahindra Financial Services Ltd

Case study - 35 pages - Finance

The Indian Mutual Funds Industry has witnessed a sea change since UTI was first established in 1963. From a single player the number of players has increased to 29 and the number of schemes has spiraled to 477. The last decade has been a period of rapid growth for the MF industry. The paper...

07 Apr 2009
doc

Recruitment and selection process at Siemens BPO Services Pvt Ltd

Dissertation - 42 pages - Human resources

The outsourcing history of India is one of phenomenal growth in a very short span of time. The idea of outsourcing has its roots in the 'competitive advantage' theory propagated by Adam Smith in his book 'The Wealth of Nations' which was published in 1776. Over the years, the...

20 Feb 2009
doc

The development of the welfare state and the National health service in Britain

Thesis - 12 pages - Labor law

The Poor Law of 1601 was introduced as a response by the Government to rising levels of concern over how 'the poor' should be supported. As a result of several poor harvests, and soldiers returning from war there was increased vagrancy, which concerned the Government who were...

05 Mar 2009
doc

Cash management services at HDFC Bank

Case study - 55 pages - Finance

There are currently about 101 commercial banks in India, which include public sector banks, regional rural banks & private sector banks both domestic & foreign. Public sector banks account for only 27, while the private sector includes 32 (24 old, 8 new) domestic banks and 42 foreign banks. RBI...

13 Mar 2009
doc

Mutual fund as an investment options in Prudent Corporate Advisory Services Limited

Essay - 83 pages - Services marketing

All investments carry risk in some form or the other. Risk, liquidity and return are the so-called factors, which are considered before making an investment. But there is a trade off between risk and return. Lower the risk and lower the return. The decision of which mode of investment to choose...

06 Apr 2009
doc

The importance of brand in boosting the sales in life insurance services: ICICI Prudential Life Insurance

Case study - 35 pages - Services marketing

A brand name helps an organization differentiate itself from its competitors. In today's competitive world no product can go without a brand. Customers often build up a relationship with a brand that they trust and will often go back to time and time again. For example, some people may only...

08 May 2009
doc

NDSL: Depository functions and services

Case study - 51 pages - Finance

The Indian capital market has witnessed an unprecedented growth in the past few years, facilitated by modernization of the trading system. Automation of the trading infrastructure in 1994 has given us a trading system comparable with the best in the world. The establishment of a settlement...

09 May 2009
doc

Developing a supply chain for the service industry

Dissertation - 41 pages - Management

Historically we have moved from physical distribution to logistics management to supply chain management. The major difference seems to be that supply chain management is the preferred name for the actualization of “integrated logistics”. With IT (Information Technology) acting as an...

03 Apr 2009
doc

Research on customer satisfaction for the services of Hutchison-Essar

Case study - 25 pages - Business strategy

After the globalization of the Indian economy in 1991 the tele communication sector remained one of the most happening sectors in India. The recent years witnesses rapid and dramatic changes in the field of tele communications. In the last few years more and more companies both foreign, domestic,...

05 Mar 2009
doc

Domain name service

Dissertation - 93 pages - Computer science

DNS began in the early days of the Internet when the Internet was a small network created by the Department of Defense for research purpose. Before DNS, computer names, or hostnames, were manually entered into a file located on a centrally administered server. Each site that needed to resolve...

08 Apr 2009
doc

Cash management services

Thesis - 19 pages - Finance

With the growing pressure on interest spread, banks are focusing their attention on the 'fee based' Services. The exponential growth in IT and Communications has helped banks in developing and delivering customer friendly products in the areas of Collections and Payments. As we...

18 Jun 2009
doc

Market share of Hutch (now Vodafone in India) in comparison to other telecom services in India

Tutorials/exercises - 31 pages - Business strategy

The Indian Telecommunication network with 69 million telephone connections is the fifth largest in the world and the second largest among the emerging economies of Asia. Today, it is the fastest growing market in the world and represents unique opportunities for UK companies in the stagnant...

13 Jan 2009
doc

Sir William Beveridge - social insurance and allied services, 1942

Essay - 4 pages - Political science

This text is the introduction of the Beveridge Report, called Social Insurance and Allied Services. This report was presented to the British Parliament in November 1942 and was published the on 1st of December 1942. He was commissioned by Arthur Greenwood, in June 1941. William Beveridge...

17 Mar 2009
doc

Employee satisfaction towards training programs in IT services

Thesis - 27 pages - Human resources

They build work environment for mid-sized companies for implementing the ERP and CRM solutions. They take over complexity of implementation and management providing them implementation process with defined service levels. Training is the most important job of HR development. No...

01 Apr 2009
doc

The impact of the US sub prime crisis on the Indian economy with specific reference to the service industry

Thesis - 21 pages - Economy general

The main objective of the project is to study the ripple effect of the sub prime mortgage crisis in US and its impact on Indian service industry. The paper includes a study on sub prime, causes for the sub prime mortgage crisis, effect of the crisis on the American economy accompanied by...

14 Apr 2009
doc

Outsourcing information technology services (ITS)

Thesis - 5 pages - Computer science

This paper will address the issue of outsourcing information technology services (ITS), and whether or not it has been a success based upon concrete examples and performance metrics. Initially, the paper will consider an organization (government or company) which elected to outsource all...

25 Apr 2009
doc

A critique of a paper titled 'Service users experience of violence within a mental health system: A study using grounded theory approach'

Thesis - 5 pages - Psychology

This assignment will look at a piece of research relevant to a recent practice placement, on an elderly functional mental health unit. It will critique the article and will use a structured framework based on Benton and Cormack (2001). Following the Framework of this model has been proven to show...