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17 May 2009
doc

Understanding strategic decisions and impacts on service innovation

Thesis - 6 pages - Business strategy

By network strategy we can understand that firms are willing to develop their networks and to make them denser, being able to offer always more and better services. For instance, Mc Donald's opens several new restaurants worldwide every day and tries to position them in strategic places....

31 May 2009
doc

Supply Chain Management: Its role in improving the value of the product or service to customers

Thesis - 6 pages - Management

With growing competition among companies in the different industries, an efficient operation is essential for firms to offer quality goods and services at competitive prices. This can be made possible through the adoption of appropriate production technology, having a customer-oriented...

16 Jun 2009
doc

Cellular communication technologies: Understanding how the cellular service works

Thesis - 7 pages - Electronics

Today's work force is demanding mobility, flexibility and real-time access to critical data. Over recent years, the trend towards the smaller and faster device, coupled with the need for information access on the move, has paved the way for a new technology of the Mobile Communications. Mobility...

28 Aug 2009
doc

Service marketing in multiplex

Case study - 110 pages - Services marketing

The magical word in cinemas today is - multiplex. It caters to the busy, fast moving and variety-loving consumer who wants more than just one film under a single roof. Multiplexes have become just a rage that most of the old cine complexes are converting to multiplexes. Cinema cannot be an...

16 Apr 2009
doc

Marketing strategies of IBM Global Service India

Dissertation - 54 pages - Services marketing

IBM India's revenue is up 45% from a year ago, largely contributed to by a strategic approach and highly penetrative marketing strategy, and it keeps winning its share of large deals, such as a 10-year, $750 million contract it signed in 2004 with Bharti Tele-Ventures, India's No. 1...

13 Aug 2009
doc

Health services in the Gaza

Case study - 6 pages - Journalism

Previous research studies reveal that utilization of health services vary systematically among individuals and communities. There are a number of factors that influence the utilization of services, including the availability of services, quality and cost of services,...

11 Jun 2009
pdf

Location-based service over 3GPP IMS: Approaching real-time connectivity with the next generation of network communication

Essay - 5 pages - Electronics

Emerging mobile applications will need location information for delivering the right services to right persons at right places and time. A location-based service (LBS) is an information and entertainment service, accessible with mobile devices through the mobile network and...

07 May 2009
doc

Marketing strategy of Vodafone in India and the consumer's attitude towards their services

Market study - 50 pages - Services marketing

The de regulation in the INDIAN telecommunication markets since the beginning of the 1997s has brought about significant changes in the communication industry. The mobile telephone market has changed dramatically over the past 5 years in INDIA. Mobiles have become so popular that many people use...

16 Apr 2009
doc

The effectiveness of the training and development program conducted at EXL Service.com (I) Pvt Ltd

Dissertation - 43 pages - Business strategy

Indian companies are walking up to the challenges thrown in by the market economy. To survive in this highly competitive scenario, managers are being pressured to improve quality, increase productivity, cut down waste & eliminate inefficiency. The collective effort of the employer and the...

21 Apr 2009
doc

Financial services through non branch delivery channels

Case study - 42 pages - Finance

With more than 70 percent of financial system assets owned by the banks, the banking sector continues to be the most dominant force in the Indian financial system. However, with the growth in the economy being sluggish, banks can no longer afford to rely on ‘corporate banking' to...

29 Apr 2009
ppt

Banking services marketing

Presentation - 22 pages - Finance

Banks are the most significant Bodies in the financial market. Dominated by public sector Banks, the Industry has so far acted as an efficient partner in the growth and the development of the country. An essential ingredient to any service provision is the use of appropriate staff and...

09 Jun 2009
pdf

Content management with repository open service interface definition

Thesis - 7 pages - Computer science

Now days the term content management is the key issue with website's design, what to include what not to include is very crucial problem. Here, in this paper we have shown the way of managing content called assets, which may contain metadata, course materials, assessment items, images, videos...

06 May 2009
doc

The market competitors of broadband services and their performance in the markets in India: HCL Infinet ISP

Thesis - 18 pages - Management

HCL Infinet ISP is the Internet Infrastructure initiative of the HCL group, India's premier information technology group. Through the pioneering presence of the HCL group companies and the vast experience of the markets, HCL Infinet has propelled itself to the path of “Total Technology...

13 May 2009
doc

Are customer's management softwares and quality customer service key elements to gain customer's satisfaction and build loyalty?

Thesis - 24 pages - Management

Nowadays, companies possess lot of tools in order to gain customer's satisfaction and build loyalty. They understood that they have to focus on customers in order to increase profit more than before. Indeed, by focusing on customer's satisfaction they build loyalty and a long-term relationship....

28 May 2009
doc

A comparative study of services and prices between public and private sector broadband providers

Tutorials/exercises - 33 pages - Business strategy

The advent of the Internet has set in motion a fundamental shift in the way business is done these days. The global business is shifting dramatically from a self-centered approach to more and more outward customer oriented approach and Internet is the one basic reason behind this shift. The speed...

28 May 2009
doc

An empirical study of the Scottish attitude towards mobile phone product and services

Tutorials/exercises - 44 pages - Business strategy

Vodafone Essar is a cellular operator in India that covers16 telecom circles in India .the name of the company ,the marketing brand used is simply Vodafone .its offers both prepaid postpaid GSM cellular phone coverage through out India and is especially strong in the metros. Vodafone Essar...

17 Nov 2008
doc

Public relations services agreement

Standard contracts - 7 pages - Other law subjects

Recitals: The purpose of this Agreement is for the Company to retain an experienced and qualified public relations agency to provide a range of public relations and communications tasks for Company. The Parties Agree: 1. TERM: The term of this Agreement is for one year commencing on (Month, Day...

07 Jul 2008
doc

Business development plan for cleaning service company

Business plan - 7 pages - Business strategy

For the purposes of this investigation a comprehensive review of a new cleaning company will be provided. The company, named “Next Best to Mom” seeks to provide college students and young professionals with all of the home-based and cleaning-based services provided by...

04 Sep 2008
doc

The utility of Confucianism & civil service examinations: from Han to Qing

Essay - 6 pages - Medieval history

It was during the Han Dynasty under Confucian scholar Dong Zhong Shu's persuasion that Emperor Wu (r. 140-68 BC) canonized the five Confucian classics as teachings of the state, created an imperial academy and instituted the civil service examinations as a nascent tool of talent...

15 Jul 2008
doc

African American families and military service

Essay - 4 pages - Social sciences

Considering that African-Americans have been soldiers in every war that the U.S. has ever fought, it should be no surprise that sociologists take great interest in the relationship between the U.S. military and the African-American Family (Billingsley 1992). Following Allen's theoretical model...

08 Jul 2008
doc

HR plan for a hypothetical service business

Business plan - 5 pages - Human resources

The development of new business requires consideration of a wide range of issues. While most business owners are quick to note the importance of financing when it comes to starting a small business, few consider the specific human resource requirements that are important to the organization's...

12 Jun 2008
doc

Providing Library Multimedia Services to Children and Young Adults

Essay - 4 pages - Educational studies

Introduction Recent studies on the development of multimedia services demonstrate that children and young adults are most likely to utilize these services (Kuhlthau, 1997). Because children from Kindergarten to high school typically find themselves in need of information, for both...

29 Jun 2008
doc

Can SATs survey scholarship, skills and service?

Essay - 3 pages - Educational studies

Panic swallows the streets of a small town in southern New Hampshire. At every turn, people are wallowing in sadness: bent over backwards begging the heavens for answers. What could have happened to cause such appalling misery, a flood or a fire? No, college rejection letters have arrived in...

23 Oct 2007
doc

Cover letter for visitor services

Sample letter - 1 pages - Human resources

On the Museum of Science's Human Resources website, I learned of various employment opportunities in Visitor Services. I am very interested in these positions, and I believe I have the skills and expertise to excel at providing the best experience for guests. Particularly, I would love...

22 Oct 2007
doc

Total Quality Management in Services

Tutorials/exercises - 11 pages - Business strategy

Total Quality Management is a component of strategic managment, which improves an organization from top to bottom. In particular, it is a structured approach, which aims at enhancing customer satisfaction and loyalty through a continous improvement of services quality. Total Quality...

23 Oct 2007
doc

Cover letter student service center's manager

Sample letter - 1 pages - Human resources

From Emerson College's human resources website, I learned of an opening as the Student Service Center's manager. I believe I have the knowledge, skills and training to succeed in such a position, and a desire to return to the Emerson community more valuable than anything else. I...

21 Nov 2006
doc

SERVQUAL: A tool to measure service quality

Thesis - 7 pages - Logistics

SERVQUAL consists of a model developed by Parasuraman, Zeithaml and Berry (1986) which helps measure service quality through a series of steps. It concentrates on the notion of perceived quality. “Perceived quality refers to a consumer's judgment about a product's overall...

29 Mar 2022

SWOT Analysis - Vodacom

Case study - 5 pages - ICT marketing

Vodacom is a company that originated in South Africa in 1993, founded by Alan Knott-Craig Senior, who later handed the reins over to his son, Alan Knott-Craig Junior. The company has become the leading purpose-led African provider of financial and digital services, and connectivity,...

26 Jul 2022

Strategic Analysis of Microsoft

Case study - 7 pages - Business strategy

Apart from Microsoft being the designer and developer of the Windows Operating System, the company has been known for being innovative within other sectors, especially cloud service. However, the technology industry has witnessed some considerable changes and competition over the years...

23 Aug 2022

Business management project - Tax Monitor

Case study - 10 pages - Management

The purpose of this assignment was mainly to identify a business's strengths, weaknesses, opportunities and threats. The problem being investigated is whether the business is running efficiently or not and how the business performs. Tax Monitor is registered as a services industry,...