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13 Apr 2009
doc

Customer relationship management in banks

Thesis - 25 pages - Management

Customer Relationship Management (CRM) is at the core of any customer-focused business strategy and includes the people, processes and technology questions associated with marketing, sales and service. Simply stated, CRM is about finding, getting and retaining customers. The aim of these systems...

13 Apr 2009
doc

The management of change in midwifery practice

Thesis - 7 pages - Management

From relatively small initiatives in midwifery care, such as changes in shift rotas or new systems in record keeping, to major changes such as the introduction of midwifery-led beds or the “Team approach” continuous change has become an inherent part of professional lives. Whether it is...

13 Apr 2009
doc

Management of change: Water births

Thesis - 6 pages - Management

This assignment will aim to discuss the implementation of water births as an area of change within the midwifery profession. The subject of water births as been chosen for this assignment, following discussion within local practice and the controversial views of birthing pools that midwives seem...

08 Apr 2009
doc

A business plan outlining an idea for the creation and running of a catering firm

Business plan - 9 pages - Management

This plans main aim is to provide a strategy, which enables the start up and running of a successful catering firm. The value proposition for this project is customers will use this catering firm because all the food used to make meals will be organic offering the customer a healthy way of...

08 Apr 2009
doc

Risk management when dealing with foreign exchange (forex)

Dissertation - 77 pages - Management

Risk can be explained as an uncertainty and is usually associated with the unpredictability of an investment performance. All investments are subject to risk, but some have a greater degree of risk than others. Risk is often viewed as the potential for an investment to decrease in value. Though...

08 Apr 2009
doc

Critical evaluation concerning the belief that Japanese forms of operations management are inappropriate to Western organizations

Thesis - 5 pages - Management

I would like to start by pointing out that I strongly disagree with the statement above. In this essay, I am going to give evidence to support my view. I will define some major Japanese forms of operations management and discuss their advantages and disadvantages to organizations in order to give...

08 Apr 2009
doc

How relevant are Fayol's ideas on managing groups and individuals in today's business world?

Thesis - 5 pages - Management

Almost 90 years after Fayol published his most studied work, Administration Industrielle et Generale, the field of management appears to be undecided on its relevance. The great advances in all aspects of commercial enterprise, which have occurred since 1916, have taught us many things. Just how...

08 Apr 2009
doc

For what reasons might MNEs cooperate with each other? What barriers are there to successful cooperation?

Thesis - 5 pages - Management

‘In a complex, uncertain world filled with dangerous opponents, it is best not to go it alone', (Ohmae, 1989). As globalization leads the world forward, national boundaries diminish and competition increases from less industrialized nations it becomes more and more difficult for firms to...

08 Apr 2009
doc

Porter and Tapscott Polemics - Are there new business objectives and methods to achieve them?

Thesis - 6 pages - Management

The tremendous growth of the information and communications technologies (ICT) and its deep penetration in all areas of human activities, is profoundly reshaping the economic, societal and private life landscape of the world of today. The issue of the Internet was actually the...

08 Apr 2009
doc

Conceptual framework of CRM in hotels

Thesis - 19 pages - Management

Until recent years, relationship management has been largely ignored by most industries outside the service sector. Classical marketing theory and practice has focused on customer acquisition rather than customer retention. However, due to the intrinsic nature of the service...

08 Apr 2009
doc

An assessment of the importance of cultural diversity within global organizations

Thesis - 8 pages - Management

In order to counter the arguments put forward by Palich and Gomez-Mejia regarding cultural diversity it is important to define the main issues in the debate. In order to address the issues, it is essential to begin by defining what is meant by culture in this context. On establishing what is...

07 Apr 2009
ppt

A presentation on sales management

Presentation - 145 pages - Management

Modern sales executives are professionals. They plan, build and maintain an effective and efficient organization and design and utilize appropriate control procedure. The professional approach requires careful analysis of market situations, intelligent setting of personnel selling objectives,...

06 Apr 2009
doc

Are mergers and acquisitions the preferred option for businesses seeking rapid growth and success?

Thesis - 5 pages - Management

In today's complex and dynamic corporate world, there is a tremendous allure towards mergers and acquisitions. Companies, in the pursuit of rapid growth and gaining competitive advantage over the other market players, opt for mergers and acquisitions as a key to corporate success....

06 Apr 2009
doc

Management by objectives

Thesis - 8 pages - Management

Management by Objectives or MBO is a widely embraced management concept that aims at articulating the company's goals into clear and measurable targets and breaking such targets into specific objectives for each individual in the company. Though MBO was initially a tool to facilitate performance...

03 Apr 2009
doc

Disintermediation: Elimination of intermediaries in the supply chain

Thesis - 7 pages - Management

The world today is witness to intelligent customers and consumers. People who no longer take the marketer's claim as sacrosanct and are thinking people. These are the new takers of products and services that today's business folk have to offer. For the action of consumption to be effective and...

02 Apr 2009
doc

Distribution structure of Nestle

Thesis - 10 pages - Management

Properly planed distribution is always the quintessential factor when a company needs to reach its customers in all parts of the world therefore this paper will take a look at how the company Nestle distributes its products and where all does it face challenges and, finally, how it can counter...

02 Apr 2009
doc

Customer Relationship Management and the call centers

Tutorials/exercises - 60 pages - Management

Before we begin to examine the conceptual foundations of CRM, it will be useful to define what CRM is. CRM stands for "Customer Relationship Management." CRM is a business strategy and a collection of technologies that enable seamless coordination between sales, marketing, customer service, field...

01 Apr 2009
doc

Overview of supply chain management

Thesis - 7 pages - Management

Supply chain management (SCM) refers to the management of activities that procure raw materials, transform those materials into intermediate goods and final products, and deliver the products through a distribution system to the end-user. There are numerous key factors that play an important role...

01 Apr 2009
doc

Managing the global supply chain: A risk measurement perspective

Dissertation - 43 pages - Management

The end of the last millennium and the beginning of the new millennium has seen supply chain management emerge as a new management paradigm and a source of competitive advantage. This is especially true in a global marketplace where "getting the right goods at the right place at the right time...

01 Apr 2009
doc

A detailed project on bakeries and associated products

Thesis - 40 pages - Management

The catering industry is a combination of production and service, which must be fully coordinated to attain degree of efficiency. While amicable relations in a factory are of no small importance, in the catering industry they are vital. The demands of the consumer are much more immediate and...

01 Apr 2009
doc

A closer look at Covansys with special reference to ITES sector in India

Dissertation - 100 pages - Management

Incorporated in 1985, Covansys Corporation is a global technology services company with a focus on industry-specific solutions, strategic outsourcing and integration services. It addresses the most challenging technology issues companies are facing through an onsite, offsite, offshore delivery...

31 Mar 2009
ppt

Responsibility accounting and evaluation of divisional performance

Presentation - 36 pages - Management

This presentation will start with a comparison between centralization and decentralization. From there it will go into a look at the benefits and costs of a decentralized organization before moving onto responsibility accounting along with control and performance evaluations. it will then examine...

23 Mar 2009
ppt

An overview of distribution management

Presentation - 275 pages - Management

Distribution management is a factor of the channels of distribution which is also known as marketing channels. A marketing channel is a set of interdependent organizations involved in the process of making a product or service available for consumption. It is a strategic asset of any organization...

21 Mar 2009
doc

The A to Z of retail trade: Retail management

Thesis - 28 pages - Management

When man started to cultivate and harvest the land, he would occasionally find himself with a surplus of goods. Once the needs of his family and local community were met, he would attempt to trade his goods for different goods produced elsewhere. Thus markets were formed. These early...

20 Mar 2009
doc

Effective management strategies in the IT sector

Dissertation - 45 pages - Management

My dissertation titled “Effectiveness of stress management strategies in IT sector” mainly deals with how stress affects the health of employees. Stress has become one of the most serious health issues of the 1990s and its impact is likely to continue well into 21st century. Stress is a...

20 Mar 2009
doc

Integrid Media Pvt Ltd

Dissertation - 45 pages - Management

Integrid Media is the creation of a team of media professionals with the experience of having worked in diverse areas of the media business in India. The pooling together of the talents of the key team members, who have founded Integrid Media, has created a formidable and unique combination of...

20 Mar 2009
doc

A project on ERP implementation proposal for Implementation of SAP R/3

Thesis - 12 pages - Management

The company has decided to implement state-of-the-art integrated business solution SAP R/3 within the enterprise to meet their current needs in terms of information availability and functional integration. The company is now assessing various ERP consultants, for implementing SAP R/3 at...

19 Mar 2009
doc

The importance of soft skills in the service sector: An analysis

Thesis - 6 pages - Management

Soft Skills are a set of skills that influence how we interact with each other. It includes such abilities as effective communication, creativity, analytical thinking, diplomacy, flexibility, change-readiness, and problem solving, leadership, team building, and listening skills. The goal of soft...

18 Mar 2009
doc

The role organizational culture plays in shaping the strategy of an organization: A look at the leader South West Airlines and Hewlett Packard

Thesis - 4 pages - Management

To analyze and answer the above question, the author of the assignment has divided the assignment into different sections. The first section will deal with the important role that a culture of an organization plays during strategy planning and execution stage. The second section will talk about...

18 Mar 2009
doc

Is Taylorism an outmoded form of technical control?

Thesis - 4 pages - Management

This discussion will attempt to address whether or not Taylorism can be considered an outmoded form of technical control. I will give a brief introduction to Taylorism, its objectives and methods, together with examples of it in action both today and historically. Having then presented the...