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12 May 2009
doc

Examine critically the advantages of a culturally diverse workplace in a global business world: Essay

Thesis - 7 pages - Management

Today the business world is becoming global. The interaction between countries and ventures, all around the world. Multinational companies have never been this important or powerful. Because of the augmentation of the interaction between different nationalities different cultures, people are...

11 May 2009
doc

Inter cultural management

Thesis - 6 pages - Management

In the early 19th century, China was emerging as a new major economic power on the world stage. In 2006, her GDP made her the 4th largest economy in the world. Since the late 1970's, China has made the modernization of its economy the No.1 priority. She has gradually abandoned the plan for...

10 May 2009
doc

Impact of effective leadership in an organization

Thesis - 46 pages - Management

The success or failure of managers depends on their leadership qualities. They can be successful leaders by helping subordinates to find solutions to their problems. Managers are involved with bringing together resources, developing strategies, organizing and controlling activities in to order to...

09 May 2009
doc

Changes in operations management and their implications

Thesis - 6 pages - Management

Most Economy books define manufacturing as the past of Operations management. O.C Ferrell, Professor at the Colorado Sate University explains that this is due to the fact that operations management at first was only concerned with the production of physical goods. He also defines manufacturing as...

09 May 2009
doc

Developing a supply chain for the service industry

Dissertation - 41 pages - Management

Historically we have moved from physical distribution to logistics management to supply chain management. The major difference seems to be that supply chain management is the preferred name for the actualization of “integrated logistics”. With IT (Information Technology) acting as an...

09 May 2009
doc

The importance of CRM in the insurance sector

Thesis - 4 pages - Management

Customer Relationship Management (CRM) has now acquired a prominent place in all the business write-ups, articles and business strategy books. We can see a lot many companies investing very huge amounts to implement an effective CRM device. In today's world, where the competition in the...

08 May 2009
doc

Assessment centers

Tutorials/exercises - 12 pages - Management

Assessment centers are "a variety of testing techniques designed to allow candidates to demonstrate, under standardized conditions, the skills and abilities that are most essential for success in a given job ".Assessment centers refers to an approach rather than a physical place, and consist of...

07 May 2009
doc

What should advertisers do to make online advertising more engaging to consumers?

Thesis - 3 pages - Management

Internet offers a wide range of possibilities. This overview of the different tools that advertisers can use shows how much Internet is opening to a new world of communication.But Internet has also generated an historical revolution concerning relationships between brands and consumers. In fact,...

07 May 2009
doc

The customer relationship management method in the company "Propriétés Privées"

Thesis - 5 pages - Management

I currently work in a real-estate agency in Nantes. This agency is called Propriétés Privées and I am in charge of the international marketing and communication of the company. I have been working for this company for 2 reasons. First of all, Propriétés Privées is a real-estate agency, and I have...

07 May 2009
doc

International management: McDonald's

Thesis - 9 pages - Management

McDonald's is a multinational company present in 121 countries. The company owns more than 30,000 franchises of fast food restaurants. The company also heads other brands of restaurants, as “Aroma Café,” “Boston Market,” “Chipotle Mexican Grill,” “Donatos...

07 May 2009
doc

Literature review: Customer relationship management (CRM)

Thesis - 3 pages - Management

Customer relationship management has been defined in many ways. Metagroep defines CRM as ‘the automation of horizontally integrated business processes involving front office customer contact points (marketing, sales, service and support) via multiple, interconnected delivery channels'. (Ed...

07 May 2009
doc

Knowledge in organizations: What is a community of practice?

Thesis - 4 pages - Management

This report presents you the concept of a community of practice. Normally the term community of practice in reduced to CoP and this term was created by Jean Lave and Etienne Wenger in 1991. Now to understand this notion, we should understand the fathers of this notion. Jean Lave is a social...

07 May 2009
doc

A study on the various approaches to job evaluation

Thesis - 7 pages - Management

The definition for Job evaluation is “any method ranking the relative worth of jobs, which can then be used as a basis for a remuneration system”. It is the systematic process of establishing the relative worth of jobs within an organization. The exercise involves placing jobs at their...

06 May 2009
doc

The market competitors of broadband services and their performance in the markets in India: HCL Infinet ISP

Thesis - 18 pages - Management

HCL Infinet ISP is the Internet Infrastructure initiative of the HCL group, India's premier information technology group. Through the pioneering presence of the HCL group companies and the vast experience of the markets, HCL Infinet has propelled itself to the path of “Total Technology...

05 May 2009
doc

An analysis and study on stress management and its implementation

Thesis - 20 pages - Management

Only recently has stress been seen as a contributory factor to the productivity and health costs of companies and countries. As studies of stress-related illnesses and deaths show, stress imposes a high cost on individual health and well-being as well as organizational productivity. There are...

29 Apr 2009
doc

International logistics management

Tutorials/exercises - 31 pages - Management

Seaports are built basically to facilitate the transfer of cargo between inland and maritime transport. Ports are therefore, an essential link in the international maritime transport chain. The main function of the sea ports is to ensure that the prosperity of all countries depends to a very...

29 Apr 2009
ppt

Organizational behavior: Foundation of group behavior (16 Slides)

Presentation - 5 pages - Management

A group is defined as two or more individuals, interacting, interdependent, who have come together to achieve particular objectives. A formal group is defined by the organization's structure,with designated work assignment establishing tasks.The behaviors that one should engage in are stipulated...

27 Apr 2009
doc

360-Degree performance appraisals: An overview

Thesis - 8 pages - Management

Performance Appraisals is “the systematic, periodic and an impartial rating of an employee's excellence in the matters pertaining to his present job and his potential for a better job ." Performance appraisal is therefore the process of obtaining, analyzing, and recording information about...

23 Apr 2009
doc

All you need to know about testing - preparation, process, evaluation and analysis

Dissertation - 72 pages - Management

There is a lot of terminology surrounding testing, but not until recently has there been an industry standard. A new standard (first published in August 1998) seeks to provide a standard set of terms: BS 7925-i Glossary of Testing Terms. Although a British Standard, it is being adopted by the...

23 Apr 2009
doc

Management information system

Thesis - 12 pages - Management

The plethora of Information in today's world, makes it imperative for us to depend on Management Information System, as the socio-technical tool to handle the overloading of Information and take decisions in a quick manner. The project work is done with the intention of studying the Management...

23 Apr 2009
doc

Inventory management and control

Dissertation - 42 pages - Management

Materials constitute the most significant part of current assets of a large majority of companies. On an average, inventories are approximately 60% to 70% of the current assets in any manufacturing company and 30% to 40% in any construction company. Because of the large size of inventories...

21 Apr 2009
doc

A study on stress management

Dissertation - 67 pages - Management

Stress is usually defined in terms of the internal and external conditions that create stressful situations, and the symptoms that people experience when they are stressed. STRESS MANAGEMENT is a very vital aspect of every organization. Stress management can be linked to our day to day...

20 Apr 2009
doc

The importance and advantages of improving the quality of worklife

Tutorials/exercises - 36 pages - Management

It was around 1900 that F.W. Taylor developed what are commonly known as the Principles of Scientific Management which till today form the basis for designing jobs in most organizations. The traditional job design of scientific management focuses mostly on division of labor, hierarchy, close...

19 Apr 2009
doc

Performance appraisal at an inflatables company

Dissertation - 44 pages - Management

Different terms are use to denote human resource management. They are labor management, labor administration, labor management relations, employee employer relations, industrial relations, personnel administration, personnel management, human asset management, human resource management and other....

16 Apr 2009
doc

Information technology and strategic management

Thesis - 23 pages - Management

Strategic management is defined as “the set of decisions and actions resulting in formulation and implementation of strategies designed to achieve the objectives of an organization”. The formality of strategic Management systems vary widely among companies. Formality refers to the...

16 Apr 2009
doc

Kaizen: The key to Japan's competitive success

Thesis - 9 pages - Management

The term "Kaizen" is a combination of two Japanese words "Kai" meaning "change" and "zen" meaning "good," and evolves from the ancient Japanese philosophy of actions that lead to sustainable benefits for the society as a whole rather than one particular individual, or actions that benefit...

16 Apr 2009
doc

Telecommuting: The future of work

Thesis - 9 pages - Management

Telecommuting is synonymous with the Work-from-Home concept, wherein the employee, instead of physically commuting between home and the workplace rather works from home and connects with the office via channels of communication such as telephone, internet, Voice over IP, videoconferencing,...

15 Apr 2009
doc

Sales and channel management at Larsen and Toubro Limited

Thesis - 23 pages - Management

Larsen & Toubro Limited is India's largest engineering and construction conglomerate with additional interests in electrical, electronics and IT. A strong customer-focus approach and constant quest for top-class quality have enabled L&T to attain and sustain leadership position over 6...

15 Apr 2009
doc

Job satisfaction at the Indian Oil Corporation Limited's refineries division

Thesis - 25 pages - Management

Indian Oil Corporation Ltd. (Indian Oil) was formed in 1964 through the merger of Indian Oil Company Ltd. (Estd. 1959) and Indian Refineries Ltd. (Estd. 1958). It is currently India's largest company by sales with a turnover of Rs. 1, 83,204 crore (US $ 41 billion) and profits of Rs. 4,915 crore...

13 Apr 2009
doc

Customer relationship management in banks

Thesis - 25 pages - Management

Customer Relationship Management (CRM) is at the core of any customer-focused business strategy and includes the people, processes and technology questions associated with marketing, sales and service. Simply stated, CRM is about finding, getting and retaining customers. The aim of these systems...