The marketing of services
Thesis - 4 pages - Services marketing
Between the 1960's and 1980's, scholars such as Christian Grönroos and Leonard Berry began the study of a new specialized area of marketing: Service Marketing. (Bjerke and Hultman. 2002) Whilst some of the general principles of marketing can be applied to services, a new set of tools were needed...
Adult development theory
Essay - 4 pages - Services marketing
This research analysis is based on the research findings of Eleanor Drago-Severson, Deborah Helsing, Robert Kegan, Maria Broderick, Kathryn Port and Nancy Popp on Adult Development. It was conducted in the late 20th century and was based on a group of 41 adult learners from around the world who...
Implications of advertising
Thesis - 2 pages - Services marketing
Consider a method of persuasion that an audience would consider entertaining, experience about 3000 times everyday, and not even understand that they were being influenced. It almost sounds too good to be true. Amazingly, advertisers have mastered this technique, and the implications are...
Coca-Cola: Marketing strategy
Thesis - 3 pages - Services marketing
Perceived as a symbol of a mode of consumption that was imposed on the entire planet, Coca-Cola is certainly the best known company in the world. Figures from the Atlanta firm speak for themselves. In the market for soft drinks Coca-Cola holds more than half of the world market, with more than...
The lifestyles of the consumer: Marketing analysis, applications and outlook
Thesis - 7 pages - Services marketing
Nowadays the consumer is inundated with advertising from morning to evening. Advertisements abound on radio, television, print, on film, in the streets, in our mailboxes, on the internet, on our clothes; in shops etc. It was during the period between 1960-70 advertising became a determinant of...
Analysis of advertising a consumer product: Coca-Cola (2006)
Thesis - 2 pages - Services marketing
This campaign, based on a fairytale world, with a multitude of fantasy characters, invites consumers to choose the good side of things. It shows a young man putting a coin into a vending machine and, within the dispenser, the incredible world of Coca-Cola, which revolves around the famous bottle....
Crisis management: Michelin's crisis management during the Indianapolis Grand Prix
Thesis - 6 pages - Services marketing
Crisis management forms an important part of the communication process of a company, government and organizations. It is necessary to understand the ways and means on managing a crisis and communicate effectively during critical moments. This will play a role in the brand image of the company and...
The product: Marketing management - 11th edition Kotler & Dubois
Book review - 5 pages - Services marketing
Product determinants: the unit price is rather high, the purchase decision requires research information, the financial risk is high, there is a need for a specific product for a particular purpose. (Ex: car, major appliances). Differentiation: no option because there is no picture or no...
Marketing and direct marketing
Thesis - 3 pages - Services marketing
Marketing is a mindset using techniques which enable a company to win markets, or even to create, preserve and develop them. The methodology is tantamount to seeing marketing from the point of view of the consumers, and constantly analyzing the needs and desires of the customer, so as to adapt...
Senior marketing: Selling and communicating to people aged above 50
Thesis - 6 pages - Services marketing
Senior Marketing is used very scarcely but it has became popular due to the aging population. Hence it is worshiped as the "ageism" power and it has been reversed, there are more and more seniors with a good part of estate, we can no longer ignore them and we must learn to know them and meet...
The marketing concept and its evolution
Thesis - 5 pages - Services marketing
Since its creation, marketing has evolved following the main phases of economic life. From the early nineteenth century until 1960, the transaction of marketing has prevailed; marketers have preferred to ignore the relational processes considering it to be too costly and too complex to manage....
The importance of positioning in marketing
Thesis - 3 pages - Services marketing
The positioning of a product or a brand refers to the place it occupies in consumers' minds in relation to the competing products and brands. Positioning a product is used to define how it is to be perceived by the consumer, within its universe of reference. The positioning is undertaken...
The consumption market for children
Thesis - 8 pages - Services marketing
Companies looking to reach young consumers are forced to understand the viewpoint of children. Imagining the marketing approaches through the eyes of children is not easy, but good information about the target may be the key to success. Nestlé has for instance created websites where they mention...
Marketing and the secret of the senses
Thesis - 4 pages - Services marketing
It is a fast, mad world out there. Apart from material aspects, that can be purchased, people are also willing to buy satisfaction and internal gratification from their purchases. People believe that happiness can be achieved by the satisfaction of all desires; and remain crestfallen when desires...
E-Marketing: Advertising on the internet (Internet advertising)
Thesis - 3 pages - Services marketing
In recent years the Internet has evolved, and with it technologies have matured that have led to an actual rise of the digital economy viz. high-speed powerful computers, standardization of languages and technologies. The creators of information content, administrative and commercials are able to...
Buzz and viral marketing
Thesis - 4 pages - Services marketing
Marketing is a science of analyzing the market and the organization to act respectively on the actors and members of the structure. This science includes implementing a set of techniques for building and managing information. Marketing is a concept which has undergone a series of changes thus...
Marketing strategy and tribal marketing
Thesis - 7 pages - Services marketing
Market segmentation, divides the purchasers into several consumer groups, each having a unique homogeneous behavior. A company that is embarking on the process of marketing its product must first choose its target range. This process is a fundamental strategic decision, and is called targeting....
Kodak's marketing strategy for a brand makeover
Thesis - 4 pages - Services marketing
There are some moments in life that we would like to cherish forever. These are the moments that translate into sweet memories later. The people of old had no way of storing these memories other than in their brain, which could be recollected at a later date. Storage of memories became possible...
Scoring and its role in segmentation and targeting
Thesis - 7 pages - Services marketing
There are various ways to determine consumer behavior. One such method is the use of a numerical variable called the score to assess a particular type of customer behavior. The score is assigned based on the “Predictive model”. The construction of a score implies the implementation and...
The impact of sensory marketing on customer behavior
Thesis - 5 pages - Services marketing
The availability of many products and services in abundance today has given rise to the start and development of a new marketing era. In order to attract and retain customers, companies can no longer use conventional methods. There has to be a marked change in the way they approach the consumers...
The role of street marketing in advertising
Thesis - 4 pages - Services marketing
Agencies specializing in urban communication, mail flyers, leaflets or other media in order to inform or educate an audience about a brand or product are called street marketing agencies. This kind of local communication is very effective. Direct contact with the public is possible through this...
Political marketing
Thesis - 4 pages - Services marketing
Political marketing seeks to maximize the numbers of activists, financial contributions and members from a party to implement the necessary means to reach a predetermined goal. Political marketing is particularly visible during elections, which has the specific purpose of inspiring the greatest...
Gillette's marketing strategy
Thesis - 2 pages - Services marketing
The world razor market was estimated to be valued at around 6 billion dollars in 2005. The market is divided into two main segments, namely: • The disposable razor segment (Represents 26.5% of total sales) • The plates segment (Represents 66.8% of the total sales) Gillette and...
The most promising mobile markets in the world
Market study - 7 pages - Services marketing
The market of mobile telephony in North America, Europe and Asia Pacific is very important globally. The growth in this segment has been the lowest (between 1 and 5% in 2008) in these nations. On the other hand, the emerging markets of Africa, Middle East, and Latin America, are growing rather...
Waffle factory - Current approach to foreign markets
Thesis - 6 pages - Services marketing
Under the current approach to foreign markets, the mission of an exporting nation is to export a product or service to a country where the product or service does not exist. Various nations have been exporting to France. Countries are exporting and creating original products in France, even...
GlaxoSmithKline: Ethical marketing
Thesis - 5 pages - Services marketing
The TRIPS Agreement (Agreement on Trade Related Aspects of Intellectual Property Rights) is an international agreement that was developed in 1995 under the WTO. This agreement provides protection to patents for at least twenty years. However, some exceptions in the form of “Compulsory...
Diversion and advertising
Thesis - 8 pages - Services marketing
The basis for success of any diversion is a shared knowledge specific to each country, group or culture. Many diversions for remain obscure to foreigners if they do not make an effort to understand the context. Every element is capable of being interpreted in various ways. The simple act of...
Health heels
Presentation - 5 pages - Services marketing
We have used a Refutational approach for the promotion of our product as it would come in the market and would come into competition with the other brands within the next 2-3 months. A COMBINATION OF CENTRAL AND PERIPHERAL ROUTE in which we have clearly mentioned about all the attributes of the...
Brand management: Adapting to the market and revitalizing the brand
Presentation - 14 pages - Services marketing
The brand identity and contract may be undermined if the extensions ignore the brand kernel e.g Jungle Lodges Cavery Fishing Camp. With introduction of Range Extensions the focus shifts to the base of the pyramid where there is more freedom. The highest degree of degeneration of the brand caused...
Advertising agency: A presentation
Presentation - 12 pages - Services marketing
Full service agencies include some or all of these divisions - AOR, DM, PR, Web / design, event management etc. to deliver IMC solutions. Multiple sister agencies with independent operations can handle competitive accounts. It could be periodic or because of friction, change of staff at the...
